
IT Assistant
2 days ago
Job Summary
We are seeking a proactive and detail-oriented IT Assistant to support our growing janitorial company as we embark on digital transformation, including the implementation of a Payroll System and QuickBooks Enterprise.
The IT Assistant will provide technical support, assist in system setup and maintenance, and ensure smooth IT operations across the organization.
Key Responsibilities:
1. IT Operations & Support
- Provide technical support to employees for hardware, software, network, and peripheral issues (both on-site and remote).
- Install, configure, and maintain IT equipment (desktops, laptops, printers, Wi-Fi, routers, switches, etc.).
- Monitor system performance and maintain basic network health.
- Troubleshoot common issues with email, internet connectivity, and business applications.
- Assist in managing user accounts, permissions, and access controls in Active Directory or similar systems.
- Support cybersecurity measures by ensuring antivirus updates and security patches are applied.
- Recommend process improvements to enhance IT efficiency.
- Assist in evaluating and testing new software and automation tools.
2. Data & System Administration
- Assist in managing user accounts, access controls, and permissions in HRIS, QuickBooks, and other systems.
- Ensure backups are performed regularly and data is secured.
- Support compliance with data privacy regulations.
3. Digital Transformation Projects
- Support ongoing automation initiatives across departments (eg, attendance tracking, payroll, reporting, asset management).
- Assist in the rollout, setup, and user support of newly acquired Payroll System and the revitalization of QuickBooks Enterprise.
- Coordinate with vendors and internal stakeholders during implementation, testing, and training phases.
- Help migrate data from legacy/manual systems into the new platforms.
- Provide first-level troubleshooting and support to HRD, Accounting, and Operations teams.
Qualifications:
- Bachelor's degree in either of Information Technology, Computer Engineering, or a related field.
- 1–2 years of experience in IT support or systems administration (fresh graduates with strong internships are welcome).
- Basic knowledge of networking, Windows OS, and Microsoft 365
- Familiarity with database management and reporting tools.
- Familiarity with cloud-based systems, HRIS, or accounting software is an advantage (experience with QuickBooks is a plus).
- Ability to troubleshoot hardware/software issues.
- Problem-solving mindset and ability to work independently.
- Ability to work well in a fast-paced, multi-site, people-heavy environment.
- Strong communication and training skills to assist non-technical users.
Job Type: Full-time
Pay: Php30, Php35,000.00 per month
Benefits:
- Health insurance
Application Question(s):
- Can you report to work In Mandaluyong?
- Can you report to the office from Mondays to Saturdays?
Work Location: In person
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