IT Business Analyst

• REQ
• 26/08/2025
• IT Business Analysis
• Makati City, Filipijnen
• ING Hubs

ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same.

At ING our purpose is to empower people to stay a step ahead in life and business. We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them.

ING is changing what banking is. For you, that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking

Job Overview

As a business analyst you will be a key player in the cooperation between Business Stakeholders, Product Owners, Customer Journey Eperts, other Business Analysts, Solution Architects, and DevOps Engineers. Your holistic view as well as your knowledge of both Working Capital Solutions and Trade Finance Business and IT are crucial in the gathering and translation of business requirements into high quality functional designs, support for Product Owners and Squads during refinement, and validating solutions. Post-implementation, you will provide ongoing support, guaranteeing the quality of our IT solutions.

Key Responsibilities

As an IT BA you are part of the ING Tech community and a key player in the cooperation between Business, Architecture, and IT stakeholders. In this triangle you create insight, overview and structure in a comple IT and Business landscape to help guide the way for our squads. Your driver is to make comple changes happen within and across teams and departments. Your holistic view as well as your knowledge of both Business and IT and your ability to align stakeholders are crucial in the translation of requirements to functional feature designs. You define and align feature designs and roadmaps between squads and other parts of the organization and thoroughly manage functional dependencies.

As an IT Business Analyst, you create a functional feature design and functional dependency roadmap and you breakdown requirements into features.

From a strategic business & IT conte

• t you deliver detailed functional roadmaps. You can clearly describe the 'as is situation', the 'to be situation' and the changes that have to be made to get there, including dependencies.
• You can slice epics into features, so squads are able to refine their features into concrete user stories. You have an end-to-end view and describe the dependencies between the features and between the squads that will handle them.
• Together with the IT Integrator you address the features (and underlying user stories) to the relevant squads and support in the accurate feature definition and estimation. You clarify the definition of done together with the product lead(s).
• You verify if the realized IT solutions meet the requirements, translated in the feature design.

Key Capabilities/Eperience

• Solution Development (Translating business requirements into IT requirements)
• Define the 'as is situation', and the 'to be situation'.
• Create test scenarios (both happy/unhappy flow).
• Define the functional/technical requirements, ensuring that both Business and IT have a clear understanding of the solution.
• Knowledge of banking processes and products. (It will be an edge to have a background on Working Capital Solutions and Trade Finance Business)
• Documentation (should be able to write):
• Functional design including process flows
• Data flows
• Sequence diagrams
• Roadmaps
  Very good communication skills:
  Competent to e- - plain IT requirements.
• Social / influencing skills to operate at different levels, ranging from dev-engineers to sr. Mgmt. Level.
• Knows the right questions to ask when gathering information from the business.

Minimum Qualifications

At least 5 years of relevant working e

• perience bridging the gap between business and IT.
  Proficient and e- perienced using various techniques for requirements elicitation, functional design and slicing Epics and features into user stories.
• A bachelor's or post-graduate degree.
  Eperience in working in a comple- and challenging environment.
  E- perience with an agile way of working.
• Knowledgeable about core banking services, working capital solutions and trade finance.

Your place of work

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Questions? Just ask

ING Recruitment team

Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.