Business Support Manager

About BNP Paribas Group
BNP Paribas Group is a leading European bank with astrong global footprint across 72 markets and more than 202,000 employees. The Group provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships.

About BNP Paribas Solutions - Philippines Branch
Established in 2024,BNP Paribas Solutions Philippines Branch is a branch of BNP Paribas Group, aleading bank in Europe with an international reach. We provide support services, back-office operations services related to or which further the accomplishment of the corporation's investment services, banking transaction processing, and equity investment.

Position Purpose
The role is expected to build trust-based and strong working relationships with internal and onshore stakeholders. The incumbent's primary areas of responsibility will include oversight of key Projects and Programs run by the COO office. To act as a facilitator and enabler to the COO and the executive teams on a variety of transversal initiatives by coordinating: finance, strategic projects, governance meetings and communication management. The incumbent would also be expected to assist with dashboards, reporting requirements and any ad-hoc initiatives. The incumbent will work closely with Manila CoE COO/Branch Manager and deputise for them on specific assignments.

Key Responsibilities
Business Management Support

• Support all administrative, financial, and operational activities for the COO office.
• Support requirements for metrics/reporting on a need basis
• Program manage delivery of organizational initiatives, ad-hoc assignments
• Support creation of meeting material and presentations
• Secretarial support on select meetings and forums.
• Create pitch books, presentations, and packs to support the office.
• Act as the interface between Business and Functions (incl. IT & Operations, Compliance, Legal, Tax, Risk and Finance) to ensure that business activities are well supported
• Deepen relationships with all stakeholders and clients and proactively manage issues arising from requirements, deliverables, and deadlines.

Project Management Support Strategic Projects

• Support with tracking and monitoring Strategic and transversal projects for Manila CoE
• Undertake pre-initiation tasks for projects and prepare documentation
• Define deliverables, resource requirements and work plan for the project, and manage delivery.
• Conduct project workgroups and stakeholder meetings and compile project progress reports with appropriate KPI /metrics
• Follow committee meetings, schedule them, prepare presentation packs and maintain minutes
• Establish project governance with internal and external stakeholders for end-to-end coordination, planning and tracking of new client onboarding, existing client off-boarding and client transitions activities from Project Initiation to GO-LIVE.
• Project risk & stakeholder management: identification of potential risk and proposal of mitigation actions, ensuring of clear communication among stakeholders throughout the project

Qualifications

• Keen eye for detail
• Strong presentation and pitch book writing skills
• Experienced in offshoring / outsourcing consulting tasks
• Project management skills and experience working on enterprise-wide projects
• Ability to work with global teams
• Good team player and collaborator
• Strong communication
• Willingness to work within stringent timelines and with agility to multi-task
• Analytical and problem-solving skills
• Ability to anticipate business / strategic evolution