Donor Relations Specialist

NOTE: This is an in-country position.Location: Davao City

The Donor Relations Specialist is responsible for ensuring all financial contributors—from individuals to institutions—receive consistent, high-quality stewardship and recognition. This role is focused on the administrative, communicative, and systematic processes required to acknowledge gifts, report on their impact, and enhance the overall donor experience.

ESSENTIAL DUTIES & RESPOSIBILITIES:

1. Prepare the daily, weekly, and/or monthly gift acknowledgment process, Board Thank You notes, New Donor Letters, Anniversary Cards and make Thank You calls using LucidPress.ensuring all gifts are promptly and accurately acknowledged.
2. Coordinate events for donors such as hospital tours, thanksgiving, etc. as requested by the ED.
3. Assist in the preparation of the yearly budget for the Program and Development Dept.
4. Create Proposals, and MOA for new partners and facilitate their renewal.
5. Co-manage with Finance the data entry and processing of all donations, pledges, gifts, and contributions.
6. Maintain physical donor communication materials and inventory of general Development team supplies.
7. Provide general clerical support, such as word processing, proof-reading, scanning, copying, filing, broadcast e-mailing, and tracking of programs and schedules.
8. Respond to Sponsorship inquiries both digital and face-to-face.
9. Provide professional assistance and interaction with donors (via phone, computer and face-to-face).
10. Provide support when acknowledging appropriate financial and in-kind donations by correspondence.
11. Work with the Executive Director to create and edit donor relations messages for accuracy and brand appropriateness.
12. Serve as donor database subject matter expert, with responsibility for infrastructure, protocols, data entry systems, gift processing and report writing.
13. Work with the accounting Dept for issuance of receipts, BIR certification, and channels for donation.
14. Identify and implement processes and improvements to ensure the integrity of the database, including troubleshooting/identifying inconsistencies and making corrections. Work closely with accounting and other department teams to ensure integration of department activities.
15. Create database queries that support audit schedules and various monthly, quarterly and annual accounting reports; monthly reconciliation between accounting and Xledger data entry; year-end donation audit schedules.
16. Represent CURE by attending luncheons and/or other social functions.
17. Assist with coordination of campaign, donor cultivation, and other special events logistics.
18. Work with the Communication Officer for CURE branding requirements.
19. Provide vision, energy and passion for CURE's mission, values and integrity in all aspects of the job.

OTHER DUTIES

• Uphold the highest standards of quality and efficiency in line with hospital quality programs (e.g. Safecare, DOH, etc.) requirements.
• Ensure a safe and secure work environment by strictly adhering to infection prevention and control protocols such as but not limited to handwashing, wearing of PPE, etc.
• Commit to sustainable and eco-friendly work practices by minimizing waste, optimizing resource usage and actively participating in initiatives that promote environmental stewardship.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. Minimum Education Required: Bachelor's Degree in Marketing or any related courses.
2. License/Certificate Required; if any: Professional Driver's License preferred but not required.
3. Minimum Experience Required: Experience working with a development database is an advantage.

KNOWLEDGE, SKILLS & ABILITIES:

1. Ability to convey a high degree of commitment and passion for mission of CURE.
2. Ability to work from spreadsheets and to manage deliverables and timelines
3. Proficient in Microsoft Office (Word, Excel and PowerPoint), Google Drive/Google docs.
4. Good customer service and communication skills; ability to interact with donors, Board members, volunteers, and other constituents in-person, by phone and in writing.
5. Strong administrative and time management skills.
6. Exceptional organizational skills and attention to detail.
7. Knowledge of WordPress, LucidPress, Canva, Photoshop and InDesign.