Telecollector (LOCAL ACCOUNT/ TAGALOG ONLY)

1 week ago


Santo Tomas, Calabarzon, Philippines AGILETECH SOLUTIONS INC. Full time ₱240,000 per year
  • Responsible for Company documents for compliance

  • Checking and monitoring SMS AND Calls of collectors- QA (one by one checking per agent all teams)

  • Random checking calling selected agents with complaints and client who complaints

  • Checking new update posted by Government agencies – SEC / NPC and PNP

  • Compliance to SEC / NPC if there's required submission

  • Attending / Observing on scheduled Hearing

  • Monitoring of Accounts marked as potential complaints and complaints

  • Double checked if they label the inquiries properly if it is marked as normal or complaints

  • Checking if all potential complaints was addressed properly

  • Assisting CS Team and helping them to resolve some potential complaint and complaint

  • Register of biometric and issuance of ID of the new hired employees

  • Remove of resigned employees to biometric

  • Monitoring of company assets and office supplies

  • Checking and monitoring of equipment in each Team

  • Make sure to have a working asset

  • Responsible for load monitoring

  • Assists the Team Leader for their requests

  • Assign in Building concern for entry and pull-out gate pass

  • Responsible for Pest Control activity

  • Incharge for repairs allocation

  • Incharge for all offices cleanliness and welfare

  • Any Adhock tasks as may be assigned

Job Types: Full-time, Permanent

Pay: Php15, Php20,000.00 per month

Benefits:

  • Pay raise

Work Location: In person



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