Systems & Methods Officer

2 weeks ago

Pasay, National Capital Region, Philippines Newport World Resorts Full time ₱900,000 - ₱1,200,000 per year

JOB SUMMARY:

  • The Systems and Method Specialist manages the formulation, review, and updating of company-wide policies, procedures, and manuals; serves as custodian of all printed and digital guidelines.
  • This position is expected to coordinate with the process owners or concerned business units, key stakeholders, and P&P Review Committee members; may represent the Systems & Methods Unit in meetings, discussions or other activities involving the formulation/development of new or updating of existing P&Ps, Manuals, and/or other internal guidelines.

RESPONSIBILITIES:

Policy Development

  • Assist business units in the drafting and/or updating of their policies and procedures (P&Ps), operations manuals and other internal guidelines, based on the approved policy framework and development cycle.
  • Facilitate the review of drafted and amended P&Ps, manuals and guidelines by the P&P Review Committee and Senior Management.
  • Arrange discussions and meetings, if necessary, with policy authors and reviewers.
  • Ensure that Company-wide P&Ps, Manual or other guidelines always consider appropriate levels of internal controls; are aligned with the requirements of the business operations; and compliant with the requirements of governing regulatory agency (e.g., PAGCOR, DOLE, AMLC), national laws and/or other issuances related to operations of integrated resort.

Review of Proposals

  • Review, evaluate, and prioritize policy proposals, then endorse and submit deliverables to the Head for final review.

Dissemination and Safekeeping of P&Ps

  • Manage the Company's online Policy & Procedures eLibrary, maintain the registry with updates and assignments, and assist in report preparation.

Stakeholder Communication and Collaboration

  • Provide accurate reply to verbal or written inquiries and other inter-office communications on the proper interpretation or clarification of the provisions of policies and procedures.
  • Maintain a register of designated policy authors, reviewers and approvers.
  • Constantly update the policy authors with the status of the policy review requests.
  • Gain the support or establish harmonious interaction with the process owner and/or designated P&P author.

QUALIFICATIONS:

  • Bachelor's Degree in any course.
  • At least four (2) years of working experience in a similar role
  • Exposure in policy development, writing and proofreading, content development, fact checking, research work, governance and controls
  • Good written communication skills
  • Good grammar, spelling and punctuation knowledge
  • Familiarity with writing styles
  • Attention to detail and fact checking
  • Organizational and time management skills
  • Collaboration and flexibility
  • Proficient in computer applications (Microsoft Office, Google Suite, etc.)

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