Collection Associate
2 days ago
- As a Collection Associate, your primary responsibility is to achieve collection targets while complying with BSP guidelines and other relevant rules and regulations.
- Proactively contact costumers with current and past-dues accounts to follow up on payments and negotiate repayment arrangements.
- Utilize email and SMS to communicate with customers regarding payment reminders, overdue balances, and other collection- related matters.
- You'll also monitor your productivity and follow team strategies for improved performance.
- Perform other duties as assigned.
Qualification
- Graduate of any 4 year degree
- With or Without experience in specializing in telemarketing or tele-collections, Customer service
- Strong negotiation and Communication skills
- Great understanding of products and services and their billing structures
- Proficiency in Excel
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php16,000.00 per month
Benefits:
- Flexible schedule
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Work Location: In person
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