credit and collection supervisor

2 weeks ago

Lourdes P, Philippines Insular Oil Corp. Full time ₱144,000 - ₱600,000 per year

I. PRINCIPAL DUTIES & RESPONSIBILITIES

  1. Operations Oversight

a. Monitors daily collection activities and ensure compliance of account's payment on due date

b. Handles accounts with collection concerns and customer disputes.

c. Monitors collection of post-dated check (PDC) especially for accounts under COD (Check on Delivery Set-up)

d. Confirm with Admin/Sales Assistant all ports for dated check collection and ensure all checks for the day is transmitted to C&C Associate for CR issuance and recording.

e. Maintains positive relationship with customers to facilitate collection recovery.

f. Negotiate payment settlement with delinquent accounts.

  1. Team Management

a. Supervise and manage Billing and Collection Unit

b. Provide training, guidance and support to the team.

c. Conduct coaching and performance evaluation of direct reports.

d. Implement process and business improvement plans if necessary.

  1. Administrative Duties

a. Maintain accurate records of collection activities

b. Oversee transmittal and distribution of documentary requirements needed for collection; Sales Invoices, Collection Receipts and Delivery Receipts

  1. Reports and Analysis

a. Performs analysis of accounts and ensure reconciling items are addressed accurately and past due is handled/collected immediately.

b. Generate and analyze reports on collection activities and collection performance.

c. Escalate or present findings and recommendations to C&C Manager for collection improvements.

5.1 REPORTS:

5.1.1 Daily / Weekly / Monthly AR Aging Receivables

5.1.2 Daily Collection Activities (Trade)

5.1.3 Weekly Estimated/Expected Collection

5.1.4 Weekly Delinquent Accounts – Watchlist

5.1.5 Monthly Overdue Accounts

5.1.6 Monthly Summary of Deferred & Bounced Checks

Job Type: Full-time

Work Location: In person

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