Team Leader

2 weeks ago

Pasig, National Capital Region, Philippines WNS Full time ₱1,500,000 - ₱3,000,000 per year

Qualifications and Job Description:

  • Experience in Corporate Travel Account is required.
  • Must have expertise in using CRYPTIC/NATIVE GDS
  • Must be amenable to work 100% onsite at our Bridgetowne Site
  • Experience in team management, should act as ticketing SME to assist team or intervene as needed
  • Handling a team of L2 – Complex itinerary trained resources
  • Responsible to achieve the KPI/SLA of the process for the team
  • Ability to deliver through people
  • Experience and ability to supervise team and conduct administrative functions
  • Managing a team in past for min 2 to 3 years in Corp Travel & one more GDS experience
  • Able to speak & write fluent English
  • Confident to lead conference calls
  • Able to produce dashboards & reports in Excel & presentation formats
  • Good analytical and conflict management skills

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