Team Leader

7 days ago

Pasig, National Capital Region, Philippines Asia Teleservices, Inc. Full time ₱400,000 - ₱800,000 per year

Be part of our pioneering team and lead the way in a global lending company that values innovation, teamwork, and career growth. We are looking for a proactive and results-driven TEAM LEADER - COLLECTIONS to supervise, coach, and guide our team of Collections Specialists while ensuring operational excellence and account recovery targets are met.

Job Key Responsibilities

  • Lead, motivate, and manage a team of Collections Specialists handling B2C and/or B2B finance/loan accounts.
  • Monitor team performance, ensuring timely and effective account recovery.
  • Review and approve repayment arrangements and escalations as necessary.
  • Ensure adherence to international lending and collection practices, company policies, and compliance requirements.
  • Conduct regular coaching, training, and performance feedback sessions to develop team capabilities.
  • Maintain accurate, updated, and well-documented client and team records.
  • Support the recruitment and onboarding of new Collections Specialists.
  • Collaborate with management to implement process improvements and optimize collections operations.

Job Qualifications

  • Minimum 3 years of experience in collections, preferably in finance/loan accounts.
  • Previous experience supervising or leading a team is highly desirable.
  • Advantageous if with experience in Canadian collections.
  • Strong negotiation, communication, and coaching skills.
  • Analytical mindset with ability to monitor KPIs and implement corrective actions.
  • Willing to work onsite in Ortigas Center, Pasig.
  • Amenable to night shift work schedule.

Why Join Us?

  • Opportunity to lead a pioneering team in a growing global lending company.
  • Competitive salary package
  • Clear career progression and professional development opportunities.
  • Supportive, collaborative, and dynamic workplace culture.

  • Team Leader

    7 days ago

    Pasig, National Capital Region, Philippines GameClub SEA Full time ₱900,000 - ₱1,200,000 per year

    Player Support Squad LeaderLocation: Onsite – Ortigas, Pasig City, PhilippinesEmployment Type: Full-TimeLevel: Team Leader / SupervisorReporting to: Player Support ManagerIndustry: Gaming / Digital EntertainmentAbout GameClubGameClub is all about great games and even greater player experiences. As we continue to grow our global community, we're building a...

  • Team Leader

    4 days ago

    Pasig, National Capital Region, Philippines Transcom Full time ₱900,000 - ₱1,200,000 per year

    Transcom is looking for talented individuals like you to join our awesome team Be the next Team Leader for our Transcom Pasig site.Join our Transcom Family as a Team LeaderThe Team Leader (TL) is directly responsible for managing product knowledge, profitability, quality, and effectiveness for his/her team. His/her daily activities primarily focus on...

  • Team Leader

    5 days ago

    Pasig, National Capital Region, Philippines Vericom Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job description:Summary:The Team Leader provides daily supervision and guidance to a team of 15-20 employees, ensuring efficient workflow, high-quality output, and a positive work environment. This role requires strong leadership, communication, and problem-solving skills to achieve team goals and contribute to overall company success.Responsibilities:Team...

  • Team Leader

    5 days ago

    Pasig, National Capital Region, Philippines Transcom Full time ₱900,000 - ₱1,200,000 per year

    Transcom is looking for talented individuals like you to join our awesome team Be the next Team Leader for our Transcom Ayala 30th site.Join our Transcom Family as a Team LeaderThe Team Leader (TL) is directly responsible for managing product knowledge, profitability, quality, and effectiveness for his/her team. His/her daily activities primarily focus on...

  • Team Leader

    4 days ago

    Pasig, National Capital Region, Philippines TaskUs Full time ₱30,000 - ₱60,000 per year

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Team Leader

    2 weeks ago

    Pasig, National Capital Region, Philippines TaskUs Full time ₱120,000 - ₱150,000 per year

    Job Description*About TaskUs:*TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...

  • Team Leader

    7 days ago

    Pasig, National Capital Region, Philippines TaskUs Full time $104,000 - $130,878 per year

    Job Description*About TaskUs:*TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...

  • Team Leader

    2 weeks ago

    Pasig, National Capital Region, Philippines Connext Global Solutions Inc Full time $60,000 - $80,000 per year

    Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.We are currently looking for a Team Leader for a Healthcare Client who will be working with Connext's Client in the...

  • Team Leader

    2 weeks ago

    Pasig, National Capital Region, Philippines ARKY CONSTRUCTION AND SUPPLY Full time $40,000 - $60,000 per year

    The Team Leader is responsible for providing quality and efficient customer service to customers through the daily management of a team members that includes but not limited to motivating, recognizing and rewarding, coaching, counseling, and problem solving. Additionally, the position is responsible for assisting the Operations Manager with development,...

  • Team Leader

    7 days ago

    Pasig, National Capital Region, Philippines Asia Teleservices Inc Full time ₱720,000 - ₱1,080,000 per year

    Be part of our pioneering team and lead the way in a global lending company that values innovation, teamwork, and career growth. We are looking for a proactive and results-driven TEAM LEADER - COLLECTIONS to supervise, coach, and guide our team of Collections Specialists while ensuring operational excellence and account recovery targets are met.Job Key...