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Key Account Officer should have sales and account management experience
1 hour ago
KEY ACCOUNTOFFICER
Job Description
Sales Responsibilities:
● Responsible for lead generation and research through various channels, including
remote phone calls and in-person pitching.
● Conduct lead generation activities such as flyering,attending trade events, etc.
● Schedule and pitch to restaurant owners, staff, or managers.
● Follow up regularly with restaurant contacts to negotiate contracts, ensure contract
signing, and facilitate a smooth transition to onboarding activities.
Content and Onboarding Responsibilities:
● Ensure completeness and alignment of data and documents collected, adhering to
procedures and standards.
● Input merchant information from online and offline sources into a content platform.
● Conduct training sessions for partner merchants to familiarize them with the workflow of
our merchant app or portals.
● Facilitate information changes for partner merchants upon request.
● Acquire and update knowledge on procedures related to relevant processes.
● Strive to meet individual and team key performance metrics.
● Coordinate with other departments when necessary.
Account Management Responsibilities
● Build strategic relationships with SMB partners based on trust and respect.
● Collaborate with internal departments to support partners' fulfillment.
● Analyze partners' business performance and develop strategies to help grow their
business.
● Increase partners' business and revenue by offering marketing promotions and
expansion opportunities.
● Understand partners' business needs to customize Grab product offerings.
● Promote other Grab products and services to partner merchants to create additional
partnership value.
● Assist in collection efforts to ensure business compliance.
● Maintain accurate and updated records of account-related information.
● Stayupdated on company products and services.
● Identify industry trends and conduct competitive intelligence initiatives.
● Advocate for clients, focused on improving the partner experience
Job Type: Full-time
Pay: Php18, Php21,000.00 per month
Work Location: In person
