E-Commerce Specialist

18 hours ago

Mandaluyong City, National Capital Region, Philippines SmartChannel Pty. Ltd. Full time ₱900,000 - ₱1,200,000 per year

Position: Ecommerce Specialist

Schedule: Day Shift

Work Set-up: Hybrid (3x onsite | Mandaluyong) /Temporary WFH

Employment Type: Full-Time

Duties and Responsibilities

Multi-Site Product & Catalogue Management

  • Manage product listings, descriptions, images, and attributes across several websites.
  • Ensure pricing, promotions, stock availability, and categorisation are always accurate.
  • Coordinate with Product, Supply Chain, and Marketing teams to support timely launches and updates.

Website Merchandising & UX

  • Execute product placements, homepage banners, category highlights, and landing pages tailored to each site's audience.
  • Optimise navigation, search, and filtering functions to maximize discoverability.
  • Develop upsell, cross-sell, and bundling strategies across both consumer and B2B contexts.
  • Understand and share latest trends in UX/UI with the Head of Website Growth and help implement the best practices periodically.

Promotions & Campaigns

  • Set up, manage, monitor campaigns, vouchers, and seasonal sales across multiple sites.
  • Partner with Marketing to align promotions with broader campaigns and messaging.
  • Monitor campaign outcomes and adjust merchandising strategies to maximize results.

Analytics & Reporting

  • Support the Head of Website Growth to track and analyse category and product performance (conversion, CTR, revenue contribution, AOV).
  • Provide insights and recommendations to the Head of Website Growth for each site's strategy.
  • Identify slow-moving or high-potential SKUs and recommend corrective or growth actions.

Cross-Functional Collaboration

  • Work closely with Product, Marketing and Website Teams (SEO and CRO) to ensure product copy, metadata, and site structure are optimized.
  • Collaborate with Creative for high-quality imagery, videos, and banners customized per site.
  • Coordinate with Digital Marketing to align campaigns and traffic drivers with on-site merchandising.

Qualification

  • Bachelor's degree in marketing, Business, E-commerce, or related field.
  • 3–5 years of experience in website merchandising or e-commerce product management.
  • Proven experience managing multi-website portfolios, ideally across both consumer and B2B.
  • Background in energy, consumer electronics, or industrial products is an advantage.

Nice-to-Have:

  • Strong understanding of e-commerce platforms (Shopify or similar).
  • Ability to manage and prioritise merchandising tasks across multiple websites.
  • Analytical mindset with working knowledge in Google Analytics, Excel/Sheets, and reporting tools.
  • Detail-oriented with excellent organisational and multitasking skills.
  • Knowledge of SEO, CRO, and both consumer and B2B e-commerce dynamics.
  • Ability to coordinate with cross-functional teams

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