Admin and Accounts Support
2 hours ago
Our Australian partner is seeking an Admin and Accounts Support team member who is organised, proactive, and genuinely enjoys helping things run well behind the scenes. You'll play an important role in the business - supporting key admin tasks, assisting with accounts, and helping our team deliver exceptional outcomes for our clients. If you're dependable, eager to learn, and ready to make a difference, this could be the perfect role for you.
Purpose of the Role
Provide accurate administration and payment management support across Perfect Score. The role maintains up to date payment records, manages overdue accounts, and keeps the CRM
and financial spreadsheets aligned.
1. Overdue Payment Management
- Monitor daily failed or declined payments.
- Contact clients regarding overdue amounts using approved scripts.
- Send reminders, follow the overdue workflow, and record all actions.
- Escalate long overdue accounts for cancellation when required.
2. Payment Processing and Reconciliation
- Log all payments into HubSpot and internal spreadsheets.
- Reconcile payments weekly against bank statements.
- Ensure spreadsheets, CRM data, and payment records match.
- Identify discrepancies and correct them quickly.
3. CRM and Data Accuracy
- Maintain accurate client records in HubSpot.
- Update deal stages when payments are received or missed.
- Upload and organise payment documents and invoices.
- Keep detailed notes of all client interactions and payment outcomes.
4. Administrative Support
- Maintain internal registers and payment trackers.
- Assist with invoice preparation and documentation.
- Support the manager with daily administrative tasks as required.
- Support the team with general admin tasks as directed by the manager.
- Follow internal procedures and escalate issues when needed.
5. Reporting
- Prepare weekly summaries of overdue accounts.
- Provide updates on payment trends and outstanding balances.
- Highlight accounts at risk of cancellation or requiring attention.
Skills and Requirements
- Bachelor's degree in Accounting or a similar field.
- Strong attention to detail.
- Confident communication skills for payment follow up.
- Ability to work with spreadsheets accurately.
- Comfortable learning and using HubSpot.
- Reliable, organised, and consistent with admin work.
- Experience in accounts, debt follow-up, or admin preferred but not essential.
Work Style
Accurate, process-driven, and consistent. Able to follow procedures and maintain clean records.
Job Type: Full-time
Pay: Php27, Php32,000.00 per month
Benefits:
- Company events
- Free parking
- On-site parking
- Pay raise
Application Question(s):
- On a scale of 1 to 10, with 10 being fluent, how good is your English?
Education:
- Bachelor's (Preferred)
Experience:
- Excel: 3 years (Preferred)
- Bookkeeping: 2 years (Preferred)
- In & outbound calls to English speaking customers: 2 years (Preferred)
Work Location: In person
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