Reservation Officer

3 days ago

Cagayan de Oro, Northern Mindanao, Philippines Chali Beach Resort and Conference Center Full time $40,000 - $60,000 per year
  • The core duty is to take and maintain reservations for customers, which can be done via phone, email, online platforms, or in person.
  • Assist customers by answering questions about rates, availability, services, and policies.
  • They organize and update bookings in reservation systems
  • Reservation officers may be responsible for taking payments or deposits and ensuring accurate record-keeping.
  • They often use sales skills to maximize bookings and promote upgrades or additional services.
  • Handling correspondence such as confirmation letters, cancellation notices, and responding timely to inquiries.
  • Updating customer information to help personalize services in the future.
  • Conducting checks on reservation accuracy and generating reports to monitor bookings and occupancy trends.

Job Type: Full-time

Application Question(s):

  • what language/s are you fluent in?
  • what is your height?

Education:

  • Bachelor's (Preferred)

Experience:

  • reservation officer: 2 years (Preferred)

Location:

  • Cagayan de Oro City (Required)

Work Location: In person

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