Concierge Repressentative in a HighEnd Mall

JOB QUALIFICATIONS
-Bachelor's Degree holder in Hospitality Management, Tourism, Mass Communications, Sports Science, Physical Education, Certified Gym Instructor, or any equivalent)
-Experience or OJT in the front desk office
-Personable and projects a professional image
-Mature, Highly trainable, Well- mannered
-Excellent communication and interpersonal skills
-Can start anytime
-Fresh Graduates are WELCOME to APPLY
-WILLING TO BE DEPLOYED IN Ayala Malls Centrio

JOB DESCRIPTION
-Interacts with a company's customers to provide them with information to address inquiries regarding products and services
-To deal with and help resolve any customer complaints.
-Reports directly to the Manager and assist in clerical tasks.
-Attend to customer queries, provide information and resolves customer complaints.
-Maintain the Customer Call monitoring Log and coordinate status of each item to all concerned person-in-charge.
-In charge of events inquiry and reservations by processing reservations for social hall, function and other activities.