Mandarin Bilingual

5 hours ago

Pasig, National Capital Region, Philippines TWFS Full time

Duties & Responsibilities:

  • Make targeted outbound calls to student applicants to maximize student confirmations and enrolments
  • Providing excellent customer service though the different communication platforms
  • To maintain and provide information on all aspects of the application and enrolment process to student applicants
  • Responding to enquiries and assist students primarily via inbound calls, email and chat
  • Adhere to pre-agreed service level commitments
  • Maintain data integrity protocols, ensuring it is consistently and accurately recorded
  • Undertake such other duties as may from time to time be required, as commensurate with the role and the needs of the business

Qualifications:

  • With at least 2 years of experience in the BPO Industry using English-Mandarin
  • Knowledge of data privacy and GDPR is a plus but not a requirement
  • Customer service oriented, reliable, self-motivated, and flexible
  • Strong organizational ability in a fast-paced environment and with strong attention to detail
  • Strong interpersonal and communication skills, including excellent written and verbal
  • Ability to multitask, prioritize, and remain calm under pressure
  • Proficient in working with MS Word, Excel, and PowerPoint

Job Types: Full-time, Permanent

Pay: Php70, Php75,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Employee discount
  • Health insurance

Application Question(s):

  • Do you have knowledge of data privacy and the GDPR?
  • Would you be amenable to a morning/mid-shift work arrangement?
  • Are you amenable to reporting onsite at St. Francis Square, Ortigas, Pasig?
  • Are you okay with a Hybrid (onsite during probation, then possible WFH after regularization) set up?

Experience:

  • BPO Industry using English-Mandarin: 2 years (Required)

Work Location: In person

  • Bilingual Customer Service Representative

    5 hours ago

    Pasig, National Capital Region, Philippines ZZ Connect Inc. Full time

    We're Hiring: Bilingual Customer Service Representative (Mandarin)Ortigas Center, PasigDay Shift | Onsite RoleAre you fluent in Mandarin and English and passionate about helping customers? Join our growing team and provide top-notch customer support in a fast-paced, professional environment.What You'll DoHandle customer inquiries via phone, email, or chat in...

  • Bilingual Translator

    5 hours ago

    Pasig, National Capital Region, Philippines TransPerfect Business Solutions Inc Full time

    TransPerfect Connect (TPC) is looking for highly fluent Interpreters (Mandarin or Cantonese) who want to use their bilingual skills to make a real difference. As an Over-the-Phone (OPI) and Video Remote Interpreter (VRI), you will help bridge language gaps across industries such as healthcare, legal, customer service, and financial services.We provide paid...

  • Mandarin OR Cantonese Language Interpreter

    5 hours ago

    Pasig, National Capital Region, Philippines TransPerfect Business Solutions Inc Full time

    TransPerfect Connect (TPC) is looking for highly fluent English ⇔ Mandarin OR English ⇔ Cantonese speakers who want to use their bilingual skills to make a real difference. As an Over-the-Phone (OPI) and Video Remote Interpreter (VRI), you will help bridge language gaps across healthcare, legal, customer service, and financial services.We provide paid...

  • Bilingual Translator

    5 hours ago

    Pasig, National Capital Region, Philippines TransPerfect Business Solutions Inc Full time

    TransPerfect Connect (TPC) is looking for highly fluent Interpreters (Mandarin, Cantonese or Korean) who want to use their bilingual skills to make a real difference. As an Over-the-Phone (OPI) and Video Remote Interpreter (VRI), you will help bridge language gaps across industries such as healthcare, legal, customer service, and financial services.We...

  • Bilingual Client Relations Specialist

    5 hours ago

    Pasig, National Capital Region, Philippines Wonders Corporation Full time

    The people welook for to be our Mandarin/English Bilingual Client Relations Specialists mustdemonstrateseveral key attributes in order to be considered for this position. Included inthis list are the following:· MandarinChinese speaking/typing ability· Professionalfluency in English· Aquick and willing learner that can master all details of our product...

  • Real Time Operations Manager

    4 days ago

    Pasig, National Capital Region, Philippines Sprout Solutions Full time

    Experience in operations, support, or call center monitoring.Analytical and problem-solving skills.Able to work under pressure and react fast.Good communication skills, preferably bilingual (English + Mandarin).Basic knowledge of workflow or performance management tools.Minimum Qualifications: Monitor live operations and adjust staffing in real-time.Track...

  • HR Specialist

    5 hours ago

    Pasig, National Capital Region, Philippines AscentPro Full time

    Job Summary: The HR Specialist will play a vital role in supporting the HR department's daily operations. This position is responsible for various HR functions, including recruitment, onboarding, employee relations, and HR compliance. The ideal candidate will have a strong understanding of HR best practices and regulations, excellent communication skills,...

  • Bilingual Enrollment Assistant

    3 weeks ago

    Pasig, Philippines RecruitNest Consulting Full time

    Job Expectations: Position Type: Experienced - Individual Contributor Employment Type: Full-Time; Permanent (Direct Hire) Work Setup & Location: Onsite - Ortigas, Pasig (Possible WFH after regularization) Work Schedule: Mondays - Fridays; Morning/Mid Shift Industry: Outsourcing and Offshoring Consulting About the Job: We are looking for a dedicated and...

  • Mandarin Bilingual Speaker

    3 weeks ago

    Pasig, Philippines RecruitNest Consulting Full time

    Job Expectations: Position Type: Experienced - Individual Contributor Employment Type: Full-Time; Permanent (Direct Hire) Work Setup & Location: Onsite - Ortigas, Pasig (Possible WFH after regularization) Work Schedule: Weekdays; Morning/Mid Shift Industry: Outsourcing and Offshoring Consulting About the Job: We are seeking a dedicated and bilingual Student...