Collection Account 100 Pure Non

2 weeks ago

Mandaue City, Central Visayas, Philippines AUXILIA INC Full time ₱348,000 - ₱1,076,000 per year

About the role

We are seeking a skilled Collection Account to join our dynamic team at AUXILIA INC' in Mandaue City, Cebu. This full-time role is a fantastic opportunity to build a rewarding career in customer service and collections. As a key member of our customer service team, you will play a vital role in maintaining positive relationships with our clients and resolving outstanding accounts.

What you'll be doing

  1. Handling inbound and outbound calls to negotiate and resolve outstanding accounts
  2. Maintaining excellent communication with clients to understand their needs and find mutually agreeable solutions
  3. Accurately documenting all interactions and updates in our customer management system
  4. Identifying opportunities to enhance the customer experience and provide feedback to the team
  5. Adhering to all company policies and procedures to ensure compliance

What we're looking for

  1. Proven experience in a customer service or collections role, preferably in a call centre environment
  2. Strong communication and negotiation skills with the ability to build rapport with customers
  3. Excellent problem-solving and decision-making abilities
  4. Proficient in using customer relationship management (CRM) software
  5. Ability to work effectively in a target-driven environment
  6. A genuine passion for delivering exceptional customer service

What we offer

At AUXILIA INC', we are committed to creating a rewarding and supportive work environment for our employees. In addition to a competitive salary of up to 29,000 per month, we offer a range of benefits and perks, including:

  1. Opportunities for career development and progression
  2. Comprehensive health insurance and wellness programmes
  3. Attractive leave entitlements and work-life balance initiatives
  4. A collaborative and inclusive company culture

About us

AUXILIA INC' is a leading provider of customer service and collections solutions, serving a diverse range of clients across the Philippines. Our mission is to deliver exceptional service and drive positive outcomes for our customers. With a strong focus on innovation and continuous improvement, we are committed to being the industry's trusted partner of choice.

If you are ready to embark on an exciting new chapter in your career, we encourage you to apply now and become a part of our growing team at AUXILIA INC'.

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