Director, Services Business Development

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Services Business Development (Cyber Sales Specialist)Job Description Summary
Overview

Mastercard has evolved into a comprehensive technology and services platform. By expanding into areas such as fraud prevention, loyalty, personalisation, and data analytics, Mastercard now supports banks, merchants, and governments in delivering smarter, more secure, and highly personalised customer experiences.

And as digital commerce has grown, so have the security challenges. Cyber threats now extend beyond individual transactions to entire digital ecosystems, requiring a broader approach to protection. Recognising this, Mastercard strengthened its cybersecurity capabilities through strategic acquisitions, beginning with RiskRecon in 2019 and more recently Recorded Future, a global leader in threat intelligence. These additions enable Mastercard to offer advanced cyber risk assessment and real-time threat detection, helping clients safeguard their entire digital footprint—not just the payments themselves.

About the Role:
The Cybersecurity Business Development Lead – South East Asia will support the growth of Mastercard's Cyber business in this key division. You will lead the strategic growth and commercial success of the cybersecurity business, driving revenue and profitability collaborating closely with others in the wider Services organisation. Of particular focus is the growth of Mastercard's Threat Intelligence solutions – inclusive of product and services – by selling that integrate threat intelligence solutions into clients' cyber risk management strategies.

The role involves originating and managing a sales pipeline, meeting revenue/bookings targets, and acting as a trusted advisor to clients from mid-level to C-suite.

Key responsibilities include:

• Overall sales and revenue Cyber numbers for the division in partnership with Product teams

• Selling cyber products and services that enhance risk management with threat intelligence for both existing and new customers

• Managing the sales cycle end-to-end, ensuring high-quality outcomes.

• Building relationships with internal teams (account, generalist/specialist sales, Cyber product, customer success teams) and external (clients, strategic partners)

• Collaborating with Product and Marketing teams to develop a unified MA Cyber narrative and sales process

Success will be measured by sales performance, client impact, and contribution to the expansion of Mastercard's cybersecurity solutions footprint.

Required Qualifications
Cybersecurity experience:

• 8 to 10 years' experience in cybersecurity sales with a large consulting or technology provider and a strong track record of meeting or exceeding annual budgets/targets

• Industry savvy, understanding emerging cyber trends and creatively leveraging market opportunities.

• Strong network with Cyber stakeholders across key industries (FI, Gov, Retail, Infrastructure)

• Working experience with sales of security services, consulting and/or technologies such as cyber threat intelligence, security awareness and training, cloud security, crisis and incident response management, third party risk management, threat and vulnerability management, security in disruptive technologies such AI - Artificial Intelligence, CRQ – Cyber Risk Quantification, web application firewall, and identity theft protection.
General experience

• Experience in complex organization structures, managing and building effective relationships with internal and external stakeholders.

• Demonstrated ability to build trust-based relationships with both mid- and executive-level clients

• Ability to balance strategic thinking with detailed tactical execution skills to drive overall client impact and ability to make quick decisions in challenging, ambiguous situations.

• Experience working in a fast paced, dynamic environment with a flexibility to multitask and handle multiple requests with varying degrees of priority simultaneously.

• Excellent communication and presentation skills, capable of articulate storytelling and translating complex concepts into compelling narratives that resonate with clients.

• Direct selling or customer facing experience, identifying client needs and building cybersecurity proposals.

• Ability to identify new business development opportunities and experience drafting proposals and scoping new opportunities.

Preferred Qualifications

• Experience with the application of information security standards and good practices (such as PCI-DSS, HIPAA, ISO27001, NIST, CIS, CSA).

• Experience with payment ecosystem security: understanding of security needs of traditional financial services customers e.g. Acquirers, Processors, Issuers and customers from other related segments e.g. merchants, SMB, and government

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

---