doctor engagement manager
6 hours ago
JOB DESCRIPTION:
- Assists the Medical Director and/or Medical Affairs Head in the daily operations of the Medical Affairs Department and in doctor engagement.
- Coordinates with the Medical Director and/or Medical Affairs Head in handling unusual and difficult cases and gives recommendations on a variety of medically related problems.
- Conduct research on medically related matters when it is necessary.
- Offer proper information, orientation, and guidance to physician partners regarding clinical practice and physician conduct, and client expectations.
- Schedule clinics and physician partner visitations periodically and as needed.
- Leads doctor engagement initiatives and activities such as focus group discussions, and round table discussions and recommends innovative programs to support MD retention and engagement.
- Works with the Medical Director and/or Medical Affairs Head in drafting and creating
- memos, notices, and letters that are being communicated and disseminated to each Physician, Doctor, and the different multi-specialty Centers.
- Reaches out to the doctor's concern and establish an agreeable solution on the matter. Escalates the concern to the Medical Director and/or Medical Affairs Head if needed.
- Conducts training for doctors in customer care.
- Assesses the doctors' performance using the MD scorecard and submits recommendations to the Medical Director and Medical Affairs Head based on the resulting data.
JOB SPECIFICATIONS
- Must be a Graduate of medicine in a reputable medical school
- Candidate must possess at least Professional License (Passed Board/Bar/Professional License Exam) in Medicine.
- Graduate and/or with in MHA, MBA OR MA in health administration and business administration units but not a strict requirement
- At least 5 years' experience in Medical Management and Provider Relations Work.
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