Communications Manager

1 week ago

Quezon City, National Capital Region, Philippines Probe CX Full time $900,000 - $1,200,000 per year

● Bring our brand voice to life during a time of major transformation

● Deliver internal and external communications that drive engagement

● Manila-based role in a fast-paced, high-impact marketing and communications team

● Lead strategic communications at Probe CX and help shape how we connect, engage and grow.

We're looking for a dynamic and talented Communications Manager to help shape the way we communicate — both internally and externally — during an exciting period of transformation and growth.

This is a rare opportunity for a communications professional who thrives on turning complexity into clarity, and who brings a sharp editorial eye, a confident voice and a deep understanding of how communication drives engagement and culture.

If you're passionate about storytelling, alignment and brand voice — and ready to work across diverse audiences, from frontline teams to senior leaders — this role offers the perfect mix of strategic influence and hands-on delivery.

What You'll Do:

● Deliver integrated communication campaigns across internal and external channels for our house of brands: Probe Group, Probe CX, Convai and Innovior.

● Create engaging content that reinforces our brand voice, business priorities and employee experience

● Partner with internal stakeholders (including Marketing, Growth and People Experience teams) to drive alignment

● Support media relations and public-facing communications, including thought leadership and media releases

● Manage internal and external communication platforms including our intranet, newsroom and contribute to our social media channels

● Track performance of communications activity and use analytics to optimise future campaigns

What You Bring:

● 5-10 years of experience in corporate communications or public relations, ideally in B2B, technology or outsourcing industries

● Exceptional written and verbal English communication skills — you simplify the complex and connect with every audience

● Proven experience in managing both internal and external comms in fast-paced, dynamic environments

● Confidence working with senior stakeholders and cross-functional teams

● Strong editorial judgement, attention to detail, and a natural sense for tone, timing, and message clarity

● Familiarity with communications platforms, digital tools, and analytics to measure success

● A positive, proactive mindset with strong project management skills

Why Join Probe CX?

● A career-defining opportunity to work in a regional business undergoing exciting change

● Real ownership of your craft — your words will shape employee experience and brand reputation

● Work with a collaborative, values-driven marketing and communications team

● Exposure to major transformation, new platforms, and future-facing technologies

● Flexible work arrangements and a culture that values creativity, initiative, and growth

At Probe CX, we believe that creating the right employee experience is the key to delivering outstanding customer experiences. We empower our people to think differently, grow their careers, and contribute to something bigger.

We also know that diversity and inclusion are key to building a high-performing workforce. We actively celebrate our differences and ensure our team members feel welcomed, heard and valued — no matter their background.

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