1st Party Collections Specialist

1 day ago

San Fernando, Central Luzon, Philippines Remote Employee PH Full time ₱500,000 - ₱1,000,000 per year

Remote Employee BPO has an outstanding opportunity for you

Role: 1st Party Collections Specialist/AR Associate

Compensation: Competitive Basic Salary

Bonus: 5,000 Perfect Attendance

Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential, Free Uniform, Free Meals, Government Mandated Benefits, etc.

Work Schedule: 5-day work week, Monday to Friday, 8pm to 5am Philippine time

Work Setup: Permanent Work Onsite (San Fernando, Pampanga)

Job Duties and Responsibilities:

  • Perform a minimum of 60 outreaches per day via phone, email, or other means to collect outstanding balances.
  • Negotiate payment in full or establish payment arrangements.
  • Collaborate with the accounting department on account reconciliation and AR tasks, ensuring proper application of payments and resolving discrepancies.
  • Create a sense of urgency with non-paying debtors to secure timely payments.
  • Work closely with Client Support Representatives to resolve disputes and manage account issues.
  • Track and report on collection success rates, assisting in identifying high-risk clients for future business considerations.
  • Maintain and update AR records, ensuring accuracy and up-to-date account status.
  • Meet or exceed monthly quotas for calls, activity, and revenue goals.
  • Utilize advanced Excel skills to generate reports, analyze data, and maintain detailed account records.

Job Qualifications:

  • Prior collections experience is a plus.
  • Experience in AR or accounting is highly preferred.
  • Must speak English fluently.
  • Attention to detail and accuracy in handling financial records.
  • Proficiency in Excel, including the ability to create formulas, pivot tables, and other advanced functions.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Strong negotiation skills with the ability to persuade and influence outcomes.
  • Excellent communication skills, both written and verbal.
  • Ability to collaborate with internal teams to resolve issues and optimize collection efforts.
  • Aptitude for technology and willingness to adapt to new software systems.

Must Haves for this Hire:

  • Quickbooks experience
  • Netsuite experience
  • Strong reporting experience
  • Strong MS Excel skills

Pivot Tables BASIC Debtors Attention To Detail Excel Salary Compensation Quickbooks Communication Skills Government MS Excel Negotiation Payments Records Accounting Email Software Business English Communication

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