
Process Mapping Assistant
4 days ago
I. JOB SUMMARY
The Process Mapping Assistant is a crucial role in turning written processes into clear and efficient workflows. He/She will assist the Quality Assurance Specialist in conducting process mapping with proper documentation.
II. REPORTING STRUCTURE
Directly reports to the head of Legal and Compliance department.
III. DUTIES & ESSENTIAL JOB FUNCTIONS
- Documenting current processes, including workflows.
- Creating process maps, flowcharts, and other visual aids to represent processes.
IV. OTHER FUNCTIONS AND RESPONSIBILITIES
· Can perform other duties as assigned by superior from time to time.
V. PROFESSIONAL QUALIFICATIONS
- Bachelor's degree in Industrial Engineering, Business Management, or any related field
- With at least 1 year of experience in process mapping
- With good communication skills
- Detail-oriented
- Highly skilled in MS Visio
- Preferably with knowledge of ISO-9001 Quality Management Systems
VI. CORE COMPETENCIES
· Results-oriented
· Excellent customer service orientation
· Must be a team player
· Highly organized and good time management skills
· Possesses the ability to work under pressure
VII. ADHERENCE TO DSPC PRINCIPLES
· Be kind and respectful. Always.
· Performance and Agility is key.
· The Principle of Subsidiarity: Decisions should be made at the lowest possible level.
· Competence: Competent is she who can produce results without undue use of resources.
· Customer Orientation: Speed and service.
Job Type: Temporary
Contract length: 5-6 months
Benefits:
- Company events
- Flextime
- Life insurance
- Staff meals provided
Work Location: In person
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