System and Technical Support

4 days ago

Batangas, Calabarzon, Philippines Starlite Ferries inc. Full time ₱600,000 - ₱1,200,000 per year

The IT Technical Support role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes monitoring and maintaining an organization's computer systems and networks. Responsible for first-line support to end users and providing necessary support relating to various applications, system-level software.

Work closely with the business units to gain an in-depth understanding of customers' business strategy, processes, services, and the context in which the business operates. This role will be key to understanding the documentation capabilities needed to address business challenges.

Responsibilities will include assisting project managers and leading on larger, more complex projects related to operational business functions that affect stakeholders and providers.

Experience and Qualifications Required:

  • Graduate of a 4 or 5-year course, preferably with a degree in Computer Science/Information Technology/ Computer Engineering or equivalent.

  • Basic knowledge in troubleshooting, deployment, installation, and maintenance of hardware and software applications.

  • Familiarity on Linux operating system is an advantage.

Job Type: Full-time

Work Location: In person

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