Acct Receivable Spec I

2 days ago

Cebu City, Central Visayas, Philippines RealPage, Inc. Full time ₱1,200,000 - ₱2,400,000 per year
Overview

The Accounts Receivable Specialist (AR Specialist) collects on outstanding accounts receivable by communicating with clients to resolve issues.  The AR Specialist is responsible for all aspects of collections, identifying customer billing issues and will be accountable for reducing the accounts receivable delinquency of assigned accounts.   The AR Specialist must be able to effectively communicate in a professional manner with both internal and external customers providing exceptional customer service.

Responsibilities
  • Contacts customer via calls, send out emails to follow up Past Due accounts in the assigned portfolio.
  • Ensures timely collections to include escalation, managing customer relationships and account research.
  • Forwards any accompanying offsets/adjustments to appropriate personnel. Research disputed delinquent account balances.
  • Looks for the best solution in order to facilitate early payments.
  • Recommends accounts that needs escalated collection effort.
  • Recommends accounts for 3rd Party Collections.
  • Answer inbound calls timely. Independently analyze each assigned account and execute a plan for collection and reconciliation appropriately.
  • Requires discussions with product if a payment arrangement is requested.
  • Payment reconciliation.
  • Accountable for all aspects of contacting clients, account reconciliation including billing research, credit request submission and cash application analysis.
  • Interacts frequently with inter-departmental associates for the purpose of resolving outstanding issues.
  • Will determine which accounts to put on hold due to non-payment.
  • Work closely with Management team to maximize collections and provide weekly reports Interpret and understand contract terms to maximize collections.
  • Perform related duties and special projects as assigned. Update weekly report to provide account updates.
  • Adheres to division of support's defined metrics.
  • Portfolio Size Assignment: Minimum $1,000,000 and approximately 600 accounts.
Qualifications
  • Minimum of 2 years' experience in Business-to-Business Accounts Receivable Collections required.
  • Strong knowledge of collection processes and AR Policies & Procedures.
  • Excellent Customer Service Skills.
  • Research and reconciliation skills required.
  • Excellent negotiation and customer service skills required.
  • Average proficiency with MS Excel and Microsoft Office Suite required.
  • Excellent verbal and written communications skills.
  • Strong attention to detail and excellent follow-up skills required.
  • Ability to prioritize and manage multiple tasks.
  • Must be able to work well with individuals at all levels inside and outside of the organization.
  • Self-Starter with the ability to work with minimal supervision.
  • Flexible to work overtime as required.
  • Willing to work in night shift. Salesforce Experience a plus.

  • Acct Receivable Spec I

    2 weeks ago

    Cebu City, Central Visayas, Philippines RealPage Inc Full time ₱1,000,000 - ₱1,200,000 per year

    Overview:The Accounts Receivable Specialist (AR Specialist) collects on outstanding accounts receivable by communicating with clients to resolve issues. The AR Specialist is responsible for all aspects of collections, identifying customer billing issues and will be accountable for reducing the accounts receivable delinquency of assigned accounts. The AR...

  • Customer Program Spec I

    4 weeks ago

    Cebu City, Central Visayas, Philippines Ultra Clean Technology Full time

    Join UCT and be part of the fastest-growing sector in the world We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented...

  • Financial Acct Mgr I

    8 hours ago

    Cebu City, Central Visayas, Philippines RealPage, Inc. Full time ₱900,000 - ₱1,200,000 per year

    OverviewSUMMARYThe Financial Account Manager I (FAM) is critical to the financial health and success of our team and our clients. FAM I is an introductory role which requires some oversight from more senior FAM's to ensure appropriate growth. This role requires expertise and enjoyment in working with clients at all levels, from property managers and...

  • Customer Program Spec I

    2 weeks ago

    Lapu-Lapu City, Central Visayas, Philippines Ultra Clean Technology Full time ₱900,000 - ₱1,200,000 per year

    Join UCTand be part ofthe fastest-growing sector in the world We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented...

  • Vendor Acct Specialist I

    2 days ago

    Cebu City, Central Visayas, Philippines RealPage, Inc. Full time ₱300,000 - ₱450,000 per year

    OverviewThe Vendor Account Specialist supports the Velocity Invoice Processing service by ensuring the billing addresses on clients' vendor invoices are changed to the RealPage physical address. The position ensures timely processing of all client utility invoices by retrieving invoices identified by the Invoice Processing system as past their expected...

  • Vendor Acct Specialist I

    2 weeks ago

    Cebu City, Central Visayas, Philippines RealPage Inc Full time ₱800,000 - ₱1,200,000 per year

    Overview:The Vendor Account Specialist supports the Velocity Invoice Processing service by ensuring the billing addresses on clients' vendor invoices are changed to the RealPage physical address. The position ensures timely processing of all client utility invoices by retrieving invoices identified by the Invoice Processing system as past their expected...

  • Quoting Spec I

    4 days ago

    Lapu-Lapu City, Central Visayas, Philippines Ultra Clean Technology Full time ₱900,000 - ₱1,200,000 per year

    Join UCT and be part of the fastest-growing sector in the world We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented...

  • Project Manager I

    4 weeks ago

    Cebu City, Central Visayas, Philippines RealPage, Inc. Full time

    OverviewThe Project Manager I (Engagement Coordinator) is responsible for overseeing the successful deployment of RealPage products. The PM I partners with each assigned customer to understand their desired implementation timeline then creates a deployment schedule to meet that timeline. The PM I works with each Implementation resource assigned to the...

  • Project Manager I

    6 days ago

    Cebu City, Central Visayas, Philippines RealPage, Inc. Full time $104,000 - $130,878 per year

    OverviewThe Project Manager I (Engagement Coordinator) is responsible for overseeing the successful deployment of RealPage products. The PM I partners with each assigned customer to understand their desired implementation timeline then creates a deployment schedule to meet that timeline. The PM I works with each Implementation resource assigned to the...

  • Project Manager I

    2 days ago

    Cebu City, Central Visayas, Philippines RealPage, Inc. Full time ₱900,000 - ₱1,200,000 per year

    OverviewThe Project Manager I (Engagement Coordinator) is responsible for overseeing the successful deployment of RealPage products. The PM I partners with each assigned customer to understand their desired implementation timeline then creates a deployment schedule to meet that timeline. The PM I works with each Implementation resource assigned to the...