Quality Control Spec I

1 day ago

Pasig, National Capital Region, Philippines RealPage, Inc. Full time ₱250,000 - ₱500,000 per year
Overview

Primary responsibility is to support the Velocity Invoice Processing service by performing general duties including but not limited to Quality Control alert resolution, data entry into VES invoice processing system, generating client reports, resolving client inquiries, and assisting with new client implementations. Today, utility management invoice process solution triggers twenty-three (23) quality control check points and this role is required to be able to resolve such trigger points as this has direct client impact.

Responsibilities
  • Resolves within specified time required of twenty-three different QC trigger alert types that impacts customer financial performance
  • Ensures work in QC is coordinated externally to clients and vendors or internally to interrelated department such as client success, financial account management, and other sections of operations in utility management
  • Handles client escalations tied to QC. Review data inputs for accuracy/completeness
  • Maintain and update Vendor accounts as needed. Key invoices into invoice processing application (VES) daily
  • Research and answer client questions
  • Assist Invoice Processor with the resolution of client issues/inquiries
  • Assist with VES set up for new Invoice Processing clients. Train new employees.
Qualifications
  • Minimum 1 year experience in the Velocity Invoice Processing Department or billing or financial service role as technical function highly preferred
  • High school diploma or equivalent required; some college level accounting preferred
  • Minimum 1 year experience in General Accounting functions (including Accounts Payable) required; knowledge of basic financial reporting operations highly preferred
  • General understanding of spreadsheets & database applications preferred
  • Excellent customer service skills and telephone etiquette required. Multi-family experience highly preferred
  • Strong organizational ability; must be able to handle multiple tasks simultaneously
  • Detail orientated. Proficient knowledge of MS Word and Excel required; general offices skills such as data processing, filing, emailing, and faxing
  • Excellent language and communication skills (written and verbal)
  • Must be able to work well with individuals at all levels in and out of the organization
  • Ability to appropriately manage confidential information is extremely important
  • Excellent problem-solving skills
  • Able to learn new processes and tools in a fast-paced environment
  • Overtime may be required in order to meet deadlines

  • Quality Assurance Spec II

    1 day ago

    Pasig, National Capital Region, Philippines RealPage, Inc. Full time ₱900,000 - ₱1,200,000 per year

    OverviewThe Quality Assurance Specialist II is responsible for monitoring and documenting Agent I & II communication quality in support of the departmental quality goals and initiatives. The Quality Assurance Specialist II evaluates both verbal and written customer contact by Agents. They will fairly and consistently review the calls, case documentation and...

  • Quality Assurance Spec II

    3 days ago

    Pasig, National Capital Region, Philippines RealPage, Inc. Full time ₱250,000 - ₱500,000 per year

    OverviewTheQuality Assurance Specialist IIis responsible for monitoring and documenting Agent I & II communication quality in support of the departmental quality goals and initiatives. The Quality Assurance Specialist II evaluates both verbal and written customer contact by Agents. They will fairly and consistently review the calls, case documentation and...

  • Quality Engineer I

    2 weeks ago

    Pasig, National Capital Region, Philippines QUADX INC. Full time ₱900,000 - ₱1,200,000 per year

    About QuadXLaunched in 2015, QuadX is the leading Experience Innovator in the country, specializing in cross-border digital logistics and e-commerce payment processing. QuadX is the company behind the following digital platforms: ShippingCart (cross-border shipping service for products from the US, Japan, Korea and UK to the PH and Malaysia), and Gogo Xpress...

  • Quality Control Engineer

    2 weeks ago

    Pasig, National Capital Region, Philippines Megawide Construction Corporation Full time ₱900,000 - ₱1,200,000 per year

    The Megawide Group has a vision of a First-World Philippines. This vision united all its businesses, driven by a mission to deliver engineering excellence and innovation in its diverse assets throughout the Philippines.We are a proud Quadruple A contractor in the Philippines, an exceptional innovator in Engineering, Procurement, and Construction (EPC), and...

  • Quality Control Officer

    7 days ago

    Pasig, National Capital Region, Philippines Finden Technologies Full time ₱600,000 - ₱1,200,000 per year

    Job Summary :The position is responsible for ensuring that all products meet established quality and compliance standards. He/ She collaborates closely with QA and service team to monitor product quality and resolve quality issues with partners. He/ She is also responsible in applying/ renewing various compliances/ certifications, and coordinate with...

  • Quality Control Specialist –

    2 weeks ago

    Pasig, National Capital Region, Philippines The Studio Bridge Full time ₱900,000 - ₱1,200,000 per year

    Job SummaryWe are looking for a detail-oriented and proactive Quality Control Specialist to join our Production team in a fast-paced creative agency environment. This role will focus on ensuring the accuracy, consistency, and regulatory compliance of final packaging artworks. The successful candidate will collaborate closely with designers, production...

  • Document Controller

    2 weeks ago

    Pasig, National Capital Region, Philippines Net Pacific, Inc. Full time ₱216,000 - ₱264,000 per year

    I. General Description / Language to Use for Job Postings:· Document Controllers manage and oversee documents for a particular project or for an entire organization. They ensure the proper documents are created and signed, that all data is accurate and that documents are stored and backed up and any retention policies are followed.II. Reports to:· Project...

  • Construction Manager I MEPF Engineer

    1 day ago

    Pasig, National Capital Region, Philippines Joeun Partners International, Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    About the role Joeun Partners International, Inc. is seeking a highly skilled Construction Manager I MEPF Engineer to join our team on a contract basis. This role is integral to the success of our construction projects in the Pasig City Metro Manila area. As a Construction Manager I MEPF Engineer, you will be responsible for overseeing the execution of...

  • Reporting Partner I

    1 day ago

    Pasig, National Capital Region, Philippines RealPage, Inc. Full time ₱900,000 - ₱1,200,000 per year

    OverviewReporting Partner I is responsible for monitoring a portfolio that includes up to 100 sites or approximately 6,800 units. This role requires timely and accurate completion of Final Certification Reviews and State Agency-required Report Submissions. Additionally, the Reporting Partner I adheres to the OneTouch Data Entry process, as well as...

  • Quality Assurance Quality Control Engineer

    2 weeks ago

    Pasig, National Capital Region, Philippines Orvia Corporation Full time ₱1,200,000 - ₱2,400,000 per year

    Company DescriptionOrvia is a premier construction company headquartered in Pasig City. Our vision is to redefine the landscape of construction. We specialize in Design and Build and Fitout and Renovation but have a wide range of projects spanning different industries. Join us on our mission to revolutionize construction.Reach out to us to learn more.Work...