Head, Product Implementation

2 days ago

Makati City, National Capital Region, Philippines MaxiLife Full time ₱2,000,000 - ₱2,500,000 per year


The Head of Product Implementation is responsible for the comprehensive execution of new and existing products for system configuration to post-launch monitoring. The role ensures that products are properly set up and integrated into the company's systems, overseeing the user-experience and analyzing metrics and data to identify areas for improvement and make informed decisions on product enhancements or modifications.

Job Responsibilities:

  • Develop a clear product implementation aligned with the companys overall vision and goals.
  • Oversee the end-to-end implementation process, from project setup to completion and post-review metrics.
  • Collaborate with product development teams to provide feedback on product features and improvements based on implementation experiences.
  • Serve as a primary point of contact during the implementation phase.
  • Manage client expectations and ensure a positive client experience throughout the implementation process.
  • Implement and enforce quality assurance processes to ensure the product is deployed accurately and meets client requirements.
  • Collaborates with various teams across the organization including Actuarial, Operations, Transformation and Technology, Risk Management and other committees to ensure seamless execution of product strategies.
  • Tracks and analyzes product performance and program execution by periodic monitoring of profitability and viability of insurance plans and riders and adjusts as necessary.
  • Drive process alignment and compliance with company and regulators rules on product development and management.
  • Develops and implements policies that align with MaxiLifes goals, objectives and strategies.
  • Any other that may be directed to do.

Qualifications: 

  • Bachelors degree holder in BS Mathematics, Statistics, Marketing, Finance and other relevant courses.
  • At least 10 years experience in life insurance or similar experience with key focus on Product Development.
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office applications.
  • Ability to lead, coach and mentor a team independently

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