Senior Instructional Design Coordinator

Join a High-Performance Culture That Drives Innovation and Excellence

At Vertiv, we don't just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what's possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.

Why Vertiv?

• High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
• Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it's about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
• Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you'll have the opportunity to expand your expertise and grow your career.
• A Place for Everyone:Our commitment to inclusion ensures that all employee's unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.

Job Summary:

The Instructional Designer is responsible for leveraging their expertise in design and technology to create and maintain effective training materials across various delivery formats, including e-learning, video, instructor-led sessions, and job aids. The role demands a high level of professionalism, attention to detail, and responsiveness. Strong communication skills, consistent follow-through, reliability, and a sensitivity to deadlines are essential. The ideal candidate should be able to work independently while collaborating effectively with cross-functional teams and external stakeholders.

Job Responsibilities:

Functional or Technical Expertise:

• Build online courseware with scripts, graphics, animation, and interaction to reinforce learning objective
• Upload and publish e-learning courses to the company's proprietary learning management system
• Develop and design education curriculum for commercial purposes effectively and on time, using traditional and multimedia resources
• Manage and execute graphic design and video development projects for instructional and presentation needs
• Maintain training materials, courseware, and online content, to ensure that information is current and accessible
• Complete training content development while adhering to project requirements and timeline
• Build webpages/portals/widgets as needed to support training initiatives
• Troubleshoot online courseware issues
• Consider localization requirements and build modular content to improve productivity
• Identify and manage project dependencies

Communications:

• Work with internal users, Project owner and SMEs in deployment and development of training materials

• Interface with clients, both internal and external, and other stakeholders for purposes of presenting design concepts and output

• Lead instructional design projects, from training needs analysis to evaluation

• Coordinate with the LMS admin team on:

• Creation of Job aids and design templates

• Technical troubleshooting on courseware
• Project Management via Smartsheet or other related tool

Continuous Improvement:

• Research and make recommendations on educational best practices, instructional resources, instructional technologies and multimedia hardware/software to support teaching and learning
• Lead development of team process improvement and documentation guides related to projects
• Support team level projects on quality and delivery improvements

Job Requirements:

• Bachelor's degree preferably in (Instructional Design, Information Technology, Multimedia/Graphics Design, Organization Development) or equivalent work experience.
• Working knowledge in training solution design, instructional design processes for both traditional and online training development, and training evaluation.
• Ability to write effective copy, instructional text, audio and video scripts
• Knowledge of computer technologies and the technical processes involved
• Experience in Video Editing tools such as Adobe Premiere, After Effects, Vyond, etc.
• Experience in Learning Management Systems
• Knowledgeable in utilizing Adobe Creative Suite, Captivate, Articulate Storyline, Rise, etc.
• Proficient in both traditional and virtual training facilitation
• Previous experience in training, curriculum design, training needs analysis, and training evaluation
• Advanced skills in Microsoft Office applications (MS Word, MS PowerPoint, and MS Excel)
• Strong verbal and written communication skills
• Strong visual design sense, highly creative, and innovative
• Organized and self-motivated
• Strong problem-solving ability
• Demonstrate the ability to breakdown and deliver a complex message to a variety of audiences
• Technology savvy

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS:Safety.  Integrity. Respect.  Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Think Big and Execute
• Act With Urgency
• Own It
• Drive Continuous Improvement
• Promote Transparent and Open Communication
• Learn and Seek Out Development
• Foster a Customer-First Mindset
• Lead by Example