Tenancy Administrator

Tenancy Administrator (VA)

Are you passionate about training and eager to be part of a growing team of virtual assistants supporting a leading Australian real estate company?

Join our team as a Tenancy Administrator and be part of a collaborative environment that blends the best of the Philippine and Australian work cultures.

YourVA is a BPO company providing virtual assistant services to the Australian real estate industry, specializing in delivering innovative solutions tailored to meet the needs Australian real estate industry.

Job Title: Tenancy Administrator

Location: Block 7 Lot 5 & 6, Fil-Am Friendship Highway, Cutcut, Angeles City, Pampanga

Reports To: Property Management Department Head

Work Setup: Office-based, Full-time

We believe that character, attitude, and a passion for growth outweigh any resume—because the right mindset can shape success far beyond what's written on paper

Responsibilities

• Responsible for the coordination, process and preparation of the lease agreements, amendments and renewals.

• Assist with the marketing of the available properties

• Ensures that all the leasing documents needed were compliant with Australian laws

• Provides administrative support for the leasing team when it comes to negotiations, lease-related requests or concerns.

• Handles the lease renewals, terminations as well as the amendments.

• Responsible for organising and managing the property inspection.

Requirements

• Attention to detail for the accuracy in processing the lease documents needed

• Problem solving skills to manage and resolve tenants' issues, such as maintenance problems

• Familiarity with CRM tools or real estate platforms is an advantage

• Interest in the real estate industry and willingness to grow within the field

• Experience as a Virtual Assistant is a plus (but not required)

• Previous experience in property management, leasing, or a related field is a plus (but not required)

• Experience in property management is NOT required, but it's a plus

• Fresh graduates and senior high school graduates are welcome to apply

Working Hours

• Monday to Friday, 7:00 AM – 4:00 PM

• 8-hour day shift

• Fixed Weekend Off

Compensation & Benefits

• Monthly salary (to be discussed during the interview)

• 13th month pay

• Bonus pay

• Mandatory government benefits (SSS, PhilHealth, PAG-IBIG)

• Health insurance after 6 months of employment

• Paid Time Off:

  • 5 Vacation Leaves

  • 10 Sick Leaves (convertible if unused)

  • Up to 7 days paid company shutdown during the Christmas break

• Paid Australian holidays

• Free office snacks

• Opportunities for training, promotion, and annual pay increase

Company Culture & Work Environment

• Our company culture is all about good vibes, great leadership, and fostering a supportive and fun environment. We believe in celebrating each other's successes, whether it's with birthday treats, team lunches, or simply sharing a laugh during regular lunch-outs.

• We value skills and hands-on experience over traditional educational qualifications.

• We foster an environment where teamwork is built, with a focus on respect, and continuous learning, we're dedicated to helping each team member thrive.

If you're ready to elevate your career and experience the best of Philippine and Australian work culture, we want to hear from you

What's it like working with us?

• The team is treated as an extension of the Australian business, not just back-end support

• There are real opportunities to grow and be recognised within the partnership

• The work we do as Virtual Assistant directly impacts real clients and properties in Australia

Application Details

Supplemental Questions:

• What CRM tools are you familiar with?

Language:

• English (Required)

Commute:

• Applicants should be able to reliably commute to Angeles City 2009 or be planning to relocate before starting work

Job Type: Full-time, In-person

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