Programs & Operations Sr. Manager

JOB SUMMARY: The Programs and Operations Senior Manager provides leadership and direction for the development of sustainable programs and operational plans according to the organization's business and strategic plans as well as the applicable industry, governmental and Habitat regulations, policies and standards (e.g. HFHI: SOE, GMT, etc). The incumbent develops, reviews, collaborates and presents programs and projects that have significant impact on building homes and communities; participates and contributes toward the achievement of HFHP annual and long range strategic planning objectives; and ensures efficient and effective implementation of these programs and projects in identified geographic locations. Strategic LeadershipLeads the development of the new programs and initiatives, oversees the reviews and annual planning and budgeting process of the units/programs groups and ensures its alignment with HFHP goals.

Identifies key risks that could prevent the achievement of the strategic plan and proposes relevant mitigation measures. Defines a program evaluation framework and sets up the programmatic assessment of various initiatives being implemented to identify best practices and areas of improvement. Develops reports for the National Director to indicate the performance of programs initiatives, and to secure approval for new projects.

Participates in a cross-functional / cross-departmental team for program and project development. Operations ManagementDevelops a detailed annual program lines of business for the group that will allow the organization to achieve its goals. Organizes his/her group(s) into resource efficient and effective operating units.

Analyzes the cost efficiency and quality of outputs from project and develops and implements processes and systems to improve operational performance. Ensures the compliance of house builds and other program activities to relevant industry, governmental and Habitat regulations, policies and standards (e.g. HfHI: SOE, GMT, SICP). Ensures monitoring systems are applied to all phases of the project management cycle from conception to completion.

Oversees the documentation and evaluation of programs, including accurate and timely reporting of all program activities internally and externally. Keeps the National Director abreast of program activities and proposal development. Consults with the National Director to address risks, challenges and other critical issues.

Oversees HFHP's readiness to respond to disasters and humanitarian emergencies with a shelter and settlements focus. Develops standard operating procedures for post-disaster needs assessments, strategic response planning, procurement, logistics, and implementation of emergency shelter and early recovery shelter programming. Ensures mainstreaming of disaster risk reduction approaches across all programs, such as community-based disaster risk reduction, climate change adaptation, disaster sensitive settlement planning and disaster resilient construction technologies.

Other duties as maybe required. People ManagementBuilds and leads an effective and cohesive team that will support and deliver results towards the achievement of HFHP's strategic plans

Ensures adequate orientation and appropriate training of all staff members towards enabling them to perform their roles effectively.Works with direct reports in ensuring that performance management and staff development are carried out for the whole team according to established HRLOD processes.Collaborates with other departments/members of the organization to ensure synergy and coordination across the organization.JOB QUALIFICATIONS and SPECIFICATIONSTotal work experience of 10 years and above

Must have extensive general management and leadership experience, preferably in non-profit sector

Must have extensive experience in the development of complex projects including all phases and coordination with relevant local/national government authorities

Knowledge of client groups and/or issues related to the program

Has the capacity to handle both strategic and operational issues and address these to achieve the desired result.An effective team player and results-oriented

Knowledge in real estate business / urban planning and construction management desirable

Proven record of leadership and influencing people for higher performance, ability to coach senior level staff.Willing and able to travel in programmatic areas to assess, review, identify needs and opportunities in order to serve more families

Proven ability to influence, challenge and negotiate at senior levels using sound judgement

Excellent coaching and mentoring skills and an approach that builds capacity rather than dependency

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have particular responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse; safeguards the rights of beneficiaries and community members (especially children); and promotes the implementationof Habitat for Humanity's code of conduct.