Intern - EUC - IT Infrastructure

1 week ago

Makati City, National Capital Region, Philippines TransUnion Full time ₱150,000 - ₱250,000 per year

TransUnion's Job Applicant Privacy Notice

Personal Information We Collect

Your Privacy Choices

What We'll Bring
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation - we're consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our IT Infrastructure team – you will work with great people, pioneering products and cutting-edge technology. As an IT Support Intern, you will be part of the team who will be responsible in providing quality technology support under the direct supervision of our End-user and Compute (EUC) Engineers.

What You'll Bring

  • Provide technical assistance to the EUC users on hardware and software-related issues.
  • Install, configure, and troubleshoot computer systems, hardware, and software.
  • Monitor system performance and troubleshoot any issues.
  • Follow established procedures and processes for computer maintenance.
  • Provide training and support to EUC users on the use of computer systems and software.
  • Inventory and keeping updated records of IT assets.
  • Documentation and Knowledge Management (IT Processes, Manuals, procedures, etc.)
  • Perform system backups and maintain accurate records.
  • Research and recommend solutions for technical problems.
  • Security Compliance and Risk Management of the Desktop Systems and IT operations

Core Skills

  • Mental Agility: Can process information quickly, recognize connections and adopt multiple perspectives.
  • Feedback: Can accept feedback and integrate feedback into performance and behaviour.
  • Intellectual Curiosity: Actively and routinely seeks out information; versant on multiple business fronts.
  • Introspection: Learns from experiences. Able to learn quickly and adapt to changing technology.
  • Integrity: Can build trust relationships with multiple constituencies: associates, customers, peers, leadership.
  • Influence: Ability to interact with and influence endpoint users based upon technical expertise and operations.
  • Flexibility: Ability to manage and execute on multiple, critical tasks simultaneously.
  • Communication: Ability to develop, maintain, and promote strong internal and external relationships with our stakeholders
  • Teamwork: Able to work as part of a team. Serves as a strong team player who can operate effectively in unstructured environments, build effective networks of internal and external contacts, and create consensus for change.
  • Interpersonal skill: Mature, independent, self-motivated and ability to work under pressure and tight deadlines and ability to develop strong interpersonal skill.

Impact You'll Make

  • In the first half of your rendering hours with Transunion – Work closely with the EUC Engineers and associates to help support BAU and KTLO (Keeping the Lights On) operations, support and implement assigned tasks.
  • In the last half of your rendering hours with Transunion – Effectively perform the function and work with minimal supervision with the usual assigned tasks, as well as be involved in IT Service Management.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion's Internal Job Title
Intern, IT Support

  • Patient Support Team Lead

    4 days ago

    Makati City, National Capital Region, Philippines EUC MANAGEMENT PTY LTD Full time ₱1,200,000 - ₱2,400,000 per year

    About The Role (What You'll Be Doing)You are a strong operator who keeps day-to-day ticket handling on track, ensuring SLAs for response, resolution, and satisfaction are always met.You are data-driven, using performance insights to spot trends, balance workloads, and push for continuous improvement.You are process-minded, always looking for ways to...

  • IT Intern

    2 hours ago

    Makati City, National Capital Region, Philippines Service IT+ Inc. Full time ₱180,000 - ₱300,000 per year

    Job Summary:We are seeking a motivated and tech-savvy IT Intern to assist our IT team in maintaining hardware, software, and other systems. The intern will gain hands-on experience in troubleshooting issues, providing technical support, and learning how our IT infrastructure operates. This is a great opportunity for someone looking to start a career in...

  • IT Infrastructure Intern

    4 days ago

    Quezon City, National Capital Region, Philippines Land Registration Systems, Inc Full time ₱219,000 per year

    WORK WITH USMake an Impact While You GrowStep into a dynamic and supportive environment where learning is woven into every part of the journey. At LARES Inc., we're proud to contribute to meaningful national government initiatives that shape public services and improve lives. You'll be surrounded by passionate mentors and teammates who are committed to...

  • Technical Support Professional-AMS

    2 weeks ago

    Quezon City, National Capital Region, Philippines Actionlabs IT Services Full time ₱300,000 - ₱360,000 per year

    Technical Support Professional-AMS (EUC-ODC)2 to 5 years of professional experience; L1 Incident handling;User issue troubleshootingEscalate to EUCDirectly reach out to the users; Daily HealthchecksComply Healthcheck reportCheck incidentCompile Reports and alerts; VM MonitoringLog analysis o Review and Montioring;Security Alerts handlingDefender Alerts1LOD...

  • IT Infrastructure Specialist

    7 days ago

    Makati City, National Capital Region, Philippines iEminence Consulting Services Full time ₱1,200,000 - ₱2,400,000 per year

    Job Title: IT Infrastructure SpecialistJob Summary:The IT Infrastructure Specialist is responsible for managing, maintaining, and troubleshooting the company's IT systems and network infrastructure. The role ensures the stability, security, and efficiency of servers, hardware, and network connections to support continuous business operations.Key...

  • Systems & Infrastructure Intern (IT)

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines PHINMA Property Holdings Corporation Full time ₱48,000 - ₱60,000 per year

    This internship is designed to be more than just an entry point — it's a launchpad for building a solid foundation in Information Technology (IT). You won't just observe; you'll actively contribute to critical operations, support problem-solving initiatives, and assist in projects that strengthen our IT infrastructure. Working closely with our IT team,...

  • Cloud Infrastructure Engineer

    2 weeks ago

    Makati City, National Capital Region, Philippines Total Information Management Corp. Full time ₱1,200,000 - ₱2,400,000 per year

    Role Overview: Cloud Infrastructure EngineerThe Cloud Infrastructure Engineer is responsible for the implementation, operation, and optimization of the company's privately owned cloud infrastructure. This role supports the delivery of reliable, scalable, and secure infrastructure services across compute, storage, and network layers. The engineer will...

  • Cloud Infrastructure Engineer

    7 days ago

    Makati City, National Capital Region, Philippines Total Information Management Corp. Full time ₱1,200,000 - ₱2,400,000 per year

    The Cloud Infrastructure Engineer is responsible for the implementation, operation, and optimization of the company's privately owned cloud infrastructure. This role supports the delivery of reliable, scalable, and secure infrastructure services across compute, storage, and network layers. The engineer will contribute to capacity planning, health...

  • Cloud Infrastructure Engineer

    2 weeks ago

    Makati City, National Capital Region, Philippines TIM Engineering Full time ₱360,000 - ₱720,000 per year

    The Cloud Infrastructure Engineer is responsible for the implementation, operation, and optimization of the company's privately owned cloud infrastructure. This role supports the delivery of reliable, scalable, and secure infrastructure services across compute, storage, and network layers. The engineer will contribute to capacity planning, health monitoring,...

  • Cloud Infrastructure Engineer

    2 days ago

    Makati City, National Capital Region, Philippines Total Information Management Corporation Full time ₱600,000 - ₱960,000 per year

    The Cloud Infrastructure Engineer is responsible for the implementation, operation, and optimization of the company's privately owned cloud infrastructure. This role supports the delivery of reliable, scalable, and secure infrastructure services across compute, storage, and network layers. The engineer will contribute to capacity planning, health monitoring,...