Intern - EUC - IT Infrastructure

4 days ago

Makati City, National Capital Region, Philippines TransUnion Full time ₱150,000 - ₱250,000 per year

TransUnion's Job Applicant Privacy Notice

Personal Information We Collect

Your Privacy Choices

What We'll Bring
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation - we're consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our IT Infrastructure team – you will work with great people, pioneering products and cutting-edge technology. As an IT Support Intern, you will be part of the team who will be responsible in providing quality technology support under the direct supervision of our End-user and Compute (EUC) Engineers.

What You'll Bring

  • Provide technical assistance to the EUC users on hardware and software-related issues.
  • Install, configure, and troubleshoot computer systems, hardware, and software.
  • Monitor system performance and troubleshoot any issues.
  • Follow established procedures and processes for computer maintenance.
  • Provide training and support to EUC users on the use of computer systems and software.
  • Inventory and keeping updated records of IT assets.
  • Documentation and Knowledge Management (IT Processes, Manuals, procedures, etc.)
  • Perform system backups and maintain accurate records.
  • Research and recommend solutions for technical problems.
  • Security Compliance and Risk Management of the Desktop Systems and IT operations

Core Skills

  • Mental Agility: Can process information quickly, recognize connections and adopt multiple perspectives.
  • Feedback: Can accept feedback and integrate feedback into performance and behaviour.
  • Intellectual Curiosity: Actively and routinely seeks out information; versant on multiple business fronts.
  • Introspection: Learns from experiences. Able to learn quickly and adapt to changing technology.
  • Integrity: Can build trust relationships with multiple constituencies: associates, customers, peers, leadership.
  • Influence: Ability to interact with and influence endpoint users based upon technical expertise and operations.
  • Flexibility: Ability to manage and execute on multiple, critical tasks simultaneously.
  • Communication: Ability to develop, maintain, and promote strong internal and external relationships with our stakeholders
  • Teamwork: Able to work as part of a team. Serves as a strong team player who can operate effectively in unstructured environments, build effective networks of internal and external contacts, and create consensus for change.
  • Interpersonal skill: Mature, independent, self-motivated and ability to work under pressure and tight deadlines and ability to develop strong interpersonal skill.

Impact You'll Make

  • In the first half of your rendering hours with Transunion – Work closely with the EUC Engineers and associates to help support BAU and KTLO (Keeping the Lights On) operations, support and implement assigned tasks.
  • In the last half of your rendering hours with Transunion – Effectively perform the function and work with minimal supervision with the usual assigned tasks, as well as be involved in IT Service Management.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion's Internal Job Title
Intern, IT Support

  • Engineer - End User Computing (EUC)

    4 days ago

    Mandaluyong City, National Capital Region, Philippines Cboe Global Markets Full time ₱1,200,000 - ₱2,400,000 per year

    LocationMandaluyong City, PhilippinesCategoryTechnologyJob IdR-4096Flex/HybridJob DescriptionAt Cboe, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge...

  • EUC Technician

    3 weeks ago

    Mandaluyong City, National Capital Region, Philippines Cagayan State University Full time

    Join Support Services Group as an EUC Technician to provide innovative IT support and maintain seamless infrastructure in a global contact center environment.Your RoleHere's what you will be doing:Provide innovative solutions and support for various IT issues.Ensure adherence to Service Level Agreements (SLA) for Help Topics.Gather essential data before...

  • Technical Support Professional-AMS

    4 days ago

    Quezon City, National Capital Region, Philippines Actionlabs IT Services Full time ₱300,000 - ₱360,000 per year

    Technical Support Professional-AMS (EUC-ODC)2 to 5 years of professional experience; L1 Incident handling;User issue troubleshootingEscalate to EUCDirectly reach out to the users; Daily HealthchecksComply Healthcheck reportCheck incidentCompile Reports and alerts; VM MonitoringLog analysis o Review and Montioring;Security Alerts handlingDefender Alerts1LOD...

  • IT Infrastructure Design Expert

    4 days ago

    Makati City, National Capital Region, Philippines CEVA IT SHARED SERVICE Full time ₱1,200,000 - ₱3,600,000 per year

    YOUR ROLEResponsible for the build and deployment of services within the load balancing and network Infrastructure and associated other technologies within multiple Data Centre locations throughout the world.This global position is a key role within IT and will ensure that the current and future infrastructure is standardised, scalable, reliable and...

  • Senior Infrastructure Reliability Engineer

    4 weeks ago

    Makati City, National Capital Region, Philippines Manulife IT Delivery Center Asia Inc. Full time

    Senior Infrastructure Reliability Engineer (Middleware)We are seeking a highly skilled and collaborative Senior Infrastructure Reliability Engineer to join our team in Manila. This is a permanent, hands-on technical role focused on ensuring the reliability, performance, and scalability of middleware systems and cloud-based infrastructure. The ideal candidate...

  • Desktop EUC L1

    4 weeks ago

    Makati City, National Capital Region, Philippines Iron Systems, Inc Full time

    ResponsibilitiesStrong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.Experience in installing, technical troubleshooting and fixing desktops,...

  • Systems & Infrastructure Intern (IT)

    2 days ago

    Mandaluyong City, National Capital Region, Philippines PHINMA Property Holdings Corporation Full time ₱48,000 - ₱60,000 per year

    This internship is designed to be more than just an entry point — it's a launchpad for building a solid foundation in Information Technology (IT). You won't just observe; you'll actively contribute to critical operations, support problem-solving initiatives, and assist in projects that strengthen our IT infrastructure. Working closely with our IT team,...

  • Cloud Infrastructure Engineer

    4 days ago

    Makati City, National Capital Region, Philippines Total Information Management Corp. Full time ₱1,200,000 - ₱2,400,000 per year

    Role Overview: Cloud Infrastructure EngineerThe Cloud Infrastructure Engineer is responsible for the implementation, operation, and optimization of the company's privately owned cloud infrastructure. This role supports the delivery of reliable, scalable, and secure infrastructure services across compute, storage, and network layers. The engineer will...

  • Cloud Infrastructure Engineer

    2 days ago

    Makati City, National Capital Region, Philippines TIM Engineering Full time ₱360,000 - ₱720,000 per year

    The Cloud Infrastructure Engineer is responsible for the implementation, operation, and optimization of the company's privately owned cloud infrastructure. This role supports the delivery of reliable, scalable, and secure infrastructure services across compute, storage, and network layers. The engineer will contribute to capacity planning, health monitoring,...

  • Information Technology Manager

    4 days ago

    Quezon City, National Capital Region, Philippines Risewave Consulting, Inc. Full time $104,000 - $130,878 per year

    Job Responsibilities:Detailed job description and job qualifications:Overseeing daily IT operations.Ensure uptime and performance of IT infrastructure and systems.Handle escalated issues and work towards finding solutions to problems within the team or department.Manage EUC team, delegate and monitor relevant tasks.Provide coaching, mentoring, and...