Hotel Manager

2 weeks ago

Pasay, National Capital Region, Philippines DoubleDragon Properties Corp. Full time ₱2,000,000 - ₱2,500,000 per year

Hotel Manager (Hotel101-Manila)

Qualifications

  • Graduate of Hotel and Restaurant Management or any related course
  • Must have atleast 1-2 years of experience at the same role in the same environment or any relevant experience
  • MS Office, OPERA System and other relevant software/applications
  • Excellent communication, interpersonal skills
  • Strong Leadership and Team Building Skills
  • Business Intelligence and Analytical Thinking
  • Operational Knowledge
  • Financial Skills

Duties and Responsibilities

  • Oversees the overall operations of the hotel and provides effective leadership to hotel members
  • Holds regular briefings and meetings, works closely with all department heads
  • Handles complaints and oversees service recovery procedures
  • Ensure full compliance to hotel operating controls, SOPs, policies, procedures, and service standards
  • Leads all key property issues including capital projects, customer service, and refurbishment
  • Strong understanding of P&L statements and the reacts with impactful strategies
  • Responsible for the preparation, presentation, and subsequent achievement of the hotel's annual Operating, Capital, and Sales & Marketing Budgets
  • Manages profitability of the hotel; ensures revenue and guest satisfaction targets are met and exceeded
  • Delivers hotel budget goals and set other short- and long- term strategic goals for the property
  • Ensures monthly financial outlooks for Rooms, Food & Beverage, and Admin & General are on target and accurate
  • Prepares a monthly financial reporting for the Group's General Manager, Owners, and other stake holders
  • Draws up plans and budget (revenues, costs, etc.) for the Group's General Manager and Owners
  • Helps in the procurement of operating supplies and equipment
  • Manages and develops career progression and development for the team
  • Responds to audits and ensures continuous improvement is achieved
  • Handles Corporate clients and takes part in new client acquisition along with the sales team, whenever required

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