Talent Sourcing Manager

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Responsible for:

As a Sourcing Manager you will be responsible for handling the company's end to end sourcing operations. The successful candidate will be able to appraise and improve our sourcing activities by ensuring the adequacy of the talent supply in the pipeline. You will build initiatives and programs that will supplement the organization's growth.
 

Main Activities and Responsibilities:
 

Probe Compliance:

• Ensure a safe, healthy and sustainable workplace for all employees and contractors, report workplace hazards, and provide a safe and positive workplace.

• Actively contribute to Probe's commitment to fostering a respectful and inclusive workplace by taking proactive measures to identify and eliminate harassment in any form.

• Act ethically with integri

• ty, honesty, and trust, to uphold Probe's compliance culture and maintain the highest standards of business conduct.

• Complete all necessary training requirements and professional development opportunities. 

• Comply with Probe's privacy, data protection and information security policies when handling personal data and uphold high standards of data protection, security and fraud prevention in the course of your employment.  This extends to being diligent to protect Probe and client data and assets and never sharing passwords, one time passwords (OTP), multi-factor authentication (MFA) with anyone (even colleagues, supervisors or a client), staying alert for suspicious calls, chats or emails asking for account or personal/login information and not clicking on suspicious links.

• Support our speak up culture and report suspected or actual improper conduct in accordance with our Whistleblower Policy.

Duties and Responbilities:

• Build a healthy talent pipeline through referral generation, sourcing campaigns, talent branding efforts, and other strategic and creative channels

• Manage multiple projects across all sourcing channels from planning to evaluation

• Manage University hiring, connecting and partnering with different LGUs

• Responsible for different online sourcing channels.

• Oversee and roll out improvements for the recruitment branding and marketing.

• Evaluate the effectiveness of sourcing tools by monitoring the per channel share-of-hire; Utilize data and metrics to continuously improve our sourcing strategy and approach

• Consistently maintain and track pipeline activities; create strategies that will support proactive pipelining of talents and creation of pre- qualified candidate talent pool in line with the client's workforce plans

• Acts as the first approver for all online job postings and referral mechanics; ensures error-free job postings and mechanics

• Ensures that third party interactions are dealt in a professional manner and that every engagement has approved Memorandum of Understanding/Agreement

• Prepares budget for Sourcing Team's expenses, monitor spending; validate and approve all sourcing expenses, including referral disbursements that are for final approval of Sourcing Head

• Validates third party payment and ensures these are submitted to the final approver on time

• Define and manage sourcing budget with a clear view on allocation requirements across channel mix, platform requirements etc.

• Manage a team of Volume and Specialized Sourcing Specialists and develop a program that continues to strengthen and grow the teams' skills in sourcing and project management

• Identify techniques and tools that will help optimize Sourcing Team's productivity

• Solicit feedback from Sourcing operations and recruitment partners on the quality of leads being generated; adjust leads generation approach accordingly

• Prepare reports that include but are not limited to: channel performance, quality of leads, talent pipeline availability, cost-benefit analysis, etc.

• Any other duties and responsibilities that may be assigned by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance growth of Probe Group.
   

Core Competencies:
 

Leadership

• Provide leadership & support for direct reports, appraise their performance (If applicable)

• Ensure team & individual Key Performance Indicators (KPIs) are met (if applicable)

• Role model & hold others accountable for demonstrating our values & behaviours

• Lead function, team, self & others through change, whilst maintaining operational effectiveness

• Drive improvements in function / team

• Drive & implement innovation & improvement in function/team
   

Systems Processes & Policy

• Ensure all policies & procedures are adhered to, including compliance obligations

• Implement functional organisational design & optimal workforce planning

• Ensure key function policies are in place & are current

• Drive & implement operational excellence in function / line of business

• Ensure compliance within function / line of business
   

Client & Stakeholders

• Establish & maintain effective working relationships with Managers & peers, employees & key stakeholders

• Establish & maintain internal & external collaborative relationships, including with functional & industry associations, managers, peers & direct reports

• Establish & manage effective  relationships with key stakeholders, internal & external, including with functional & industry associations, vendors, Board & Executive team
   

Financial

• Where appropriate implement & adhere to budgets & focus self & team on growth & cost management

• Develop, implement & effectively manage functional budgets & forecasts

• Focus team on growth & cost management
   

Key Skills and Capabilities:

• Communication and Active-Listening - Ability to articulate ideas clearly and listen attentively to understand the needs of candidates and stakeholders.

• Leadership & Team Management - Guiding and inspiring the recruitment and sourcing team to achieve organizational goals.

• Relationship Building & Networking - Creating and maintaining strong professional connections with candidates, employees, and other stakeholders.

• Strategic Thinking & Planning - Developing comprehensive recruitment strategies aligned with business objectives.

• Data-Driven Decision Making - Analyzing recruitment metrics and data to inform hiring decisions and improve processes.

• Technology Proficiency - Expertise in using Applicant Tracking Systems (ATS), AI tools, and other recruitment platforms.

• Problem-Solving & Negotiation - proactively create solutions to challenges and successfully negotiate terms with stakeholders.

• Employer Branding & Marketing - Positioning the company as an attractive employer to attract top talent. 

• HR & Employment Law Knowledge -  Understanding relevant legal frameworks to ensure compliant hiring practices. 
   

Qualifications and Typical Experience:

• At least two years of experience in a senior supervisory in the recruitment department/section or a managerial role within the HR department

• Call centre or BPO experience (required)

• Expert in sourcing operations, vendor management, channel management, branding, and talent attraction
   

Other Position Requirements

• Liaise with the Operations Management team and other division/department heads regarding recruitment requirements as well as transfers and promotions

• Conduct interviews of management position applicants

• Liaise with the Training Manager/ department to identify training gaps that are brought about by recruitment results

• Liaise with client/business contacts to provide recruitment updates on a regular basis

• Attend client and management meetings as required

• Required to travel and work across various sites

• Other reasonable duties as required