sales associate-uptownmall bgc
4 days ago
Customer Engagement & Service
Greet customers promptly and courteously.
- Understand customer needs and provide appropriate product recommendations.
- Offer exceptional service to ensure a positive shopping experience.
- Handle customer inquiries, complaints, and returns professionally.
Sales Performance
Achieve or exceed individual and store sales targets.
- Promote and upsell products, services, or promotions.
- Demonstrate in-depth product knowledge to drive conversions.
- Assist in executing sales strategies and marketing campaigns.
Merchandising & Store Presentation
Ensure products are well-stocked, organized, and properly displayed.
- Maintain cleanliness and organization of the sales floor and stock areas.
- Assist in receiving, unpacking, and labeling merchandise.
- Follow visual merchandising guidelines and promotional displays.
Team Collaboration
Work collaboratively with team members to meet store goals.
- Participate in team meetings and training sessions.
- Support colleagues during busy periods or special events.
Product Knowledge & Training
Stay updated on new products, features, pricing, and promotions.
- Attend product training sessions as required.
- Educate customers about product features and benefits.
Compliance & Safety
Follow all company policies and operational procedures.
- Ensure adherence to health, safety, and security standards.
- Report any incidents or suspicious activities to management.
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