HR Trainer

2 weeks ago


Makati City, National Capital Region, Philippines Onward Worldwide Management & Consultancy Services Inc. Full time ₱900,000 - ₱1,200,000 per year

We are seeking a hands-on HR Trainer who can confidently lead the implementation of HR processes, facilitate training programs, and ensure 100% compliance and adoption across assigned teams. This role is ideal for someone who enjoys executing structured rollouts, conducting employee trainings, and monitoring on-the-ground alignment with company policies. The ideal candidate thrives in a fast-paced, client-facing HR environment, takes initiative in driving execution, and collaborates closely with HR Generalists and Process Improvement teams to strengthen HR operations and team capability.

Responsibilities:

Training & Implementation Execution

  • Deliver HR refresher, compliance, and role-specific training sessions.
  • Customize and update training content based on new processes, SOPs, or HR policy updates.
  • Conduct post-training evaluations and implementation audits to ensure 100% application of topics covered.
  • Facilitate focused retraining for employees with compliance gaps or audit findings.
  • Ensure training records are up-to-date, organized, and compliant with audit standards.

Alignment with Process Improvement

  • Collaborate with the Process Improvement Specialist on rollout strategies, audit checklists, and root-cause reporting.
  • Serve as an execution arm for piloting new procedures, tools, or trackers across teams.
  • Provide feedback to the Process Improvement team on training gaps, resistance to change, or process bottlenecks.
  • Monitor implementation effectiveness and submit compliance reports to both HR Manager and PIS.

HR Supervision & Compliance

  • Enforce SLAs and ensure that all HRs are aligned with client service expectations.
  • Monitor the timely and accurate submission of HR trackers and reports.
  • Provide support in employee relations, escalation handling, and policy communication.
  • Supervise HRs in coordination with the HR Manager.
  • Participate in staff retention planning, team huddles, and performance check-ins.
  • Performs employee engagement tasks such as event planning, survey deployment, and morale-boosting activities, as assigned.
  • Provide guidance and serve as an expert resource on HR processes and improvements like Learning & Development among others.
  • Perform other tasks as assigned by management.

Minimum qualifications:

  • Bachelor's degree in Psychology, Human Resource Management, Business Administration, Management, or any related field.
  • At least 2–3 years of experience in HR training, HR supervision, or process implementation roles.
  • Strong facilitation, communication, and documentation skills.
  • Practical understanding of the employee lifecycle.
  • Hands-on experience using HR tools such as Time Management Systems (TMS), spreadsheets, and trackers, with the ability to design, streamline, or optimize HR workflows using available tools and data.
  • Comfortable working with training trackers, audit logs, feedback tools, and compliance reports.
  • Detail-oriented and proactive, able to multitask across training, implementation checks, and reporting.
  • Experience in policy rollout, organizational change management, or employee onboarding.

Preferred qualifications:

  • Background in conducting training audits, compliance training, or employee learning evaluations.
  • Exposure to adult learning principles and basic instructional design.
  • Experience using digital training platforms, tracking tools, or learning management systems (LMS) for reference.
  • Ability to support documentation of HR process improvements (in coordination with Process Improvement Team)
  • Familiarity with evaluating training effectiveness and proposing learning interventions.

Benefits:

  • Birthday Gift
  • Training and Development Programs
  • Unlimited Career advancement opportunities
  • Health Care Plan (HMO) with Dental and Vision upon regularization
  • Group Life and Accident Insurance upon regularization
  • Sick and Vacation Leave upon regularization. Unused sick leave credits are convertible to cash.
  • Bereavement Leave of 3 days upon regularization
  • Healthy and Encouraging Work Environment
  • 13th Month Pay as mandated by the Philippine Government
  • Government Mandated Benefits (SSS,PHIC and Pag-IBIG)

Job Type: Full-time

Work Location: In person


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