CRM Specialist

1 day ago

Pasay, National Capital Region, Philippines GoTech Entertainment, Inc. Full time ₱320,000 - ₱480,000 per year

Key Responsibilities

Strategy & Planning

Design and own the quarterly/monthly email roadmap to drive acquisition, re-activation, VIP retention, and cross-sell.

Campaign Creation & Execution

  • Write high-impact subject lines, body copy, and CTAs.
  • Build responsive email templates (desktop + mobile) either in-house or in collaboration with a designer.

Segmentation & Automation

  • Use an ESP (e.g. Mailchimp, Klaviyo, SendGrid) to define audience segments and trigger workflows (drip, win-back, VIP upsell).

Data Analysis & Optimization

  • Track Open Rate, CTR, Conversion Rate, Unsubscribe Rate, deliver regular performance reports
  • Run A/B tests on subject lines, send times, content blocks—and iterate based on data.

Deliverability & Compliance

  • Maintain list hygiene (suppression, bounce handling), manage IP/domain warm-up.
  • Ensure GDPR/Data Privacy Act compliance: clear opt-ins, unsubscribe links, privacy notices.

Required Qualifications

  • Have 2+ years experience in B2C email marketing—ideally in ecommerce, online gaming, or casino.
  • Hands-on with at least one major ESP (Mailchimp, Klaviyo, SendGrid, etc.).

Technical Skills

  • Strong copywriting skills in English (localization a plus).
  • Comfortable with basic HTML/CSS for template tweaks.
  • Advanced Excel (or SQL/BI tools) for cohort analysis and reporting.

Soft Skills

  • Excellent project management: juggle multiple campaigns and stakeholders.
  • Cross-functional communicator: align with Ops, Design, Product, Legal.
  • Proactive learner: stays on top of deliverability best practices, privacy regulations, and new ESP features.

Advantage if you have:

  • Prior work in regulated industries (e.g. gambling/casino compliance).
  • Hands-on experience with customer-lifecycle management (CLM) and LTV optimization.
  • SMS or push-notification marketing experience for multi-channel drip.
  • Deep familiarity with Philippine market and telco SMS rules.

Job Type: Full-time

Benefits:

  • On-site parking
  • Opportunities for promotion
  • Paid training

Job Type: Full-time

Pay: Php25, Php40,000.00 per month

Benefits:

  • On-site parking
  • Paid training

Work Location: In person

  • Associate Specialist

    5 days ago

    Pasay, National Capital Region, Philippines Wesco Full time ₱300,000 - ₱600,000 per year

    Job DescriptionAs an Associate Specialist – Sales, you will be responsible for coordinating activities and resources to support the Sales organization and business objectives. You will work with assigned Outside Sales Representatives, Inside Sales and support functions, suppliers, centers of excellence (COE) and Marketing to ensure the workload balance of...

  • Member Lifecycle Manager

    1 day ago

    Pasay, National Capital Region, Philippines Philippine Airlines Full time ₱900,000 - ₱1,200,000 per year

    Are you looking for a career opportunity in the aviation industry? Here's your opportunity to have a great career with a world-class airline company.Why Join Us?Asia's First and Longest-Serving AirlineGet a chance to enjoy travel perks for you and your familyA collaborative work culture and environmentWho Are We Looking For?Bachelor's degree in Marketing,...

  • Chat Support Specialist

    5 days ago

    Pasay, National Capital Region, Philippines Reliasourcing Full time ₱900,000 - ₱1,200,000 per year

    Position: Chat Support Specialist with SEO & Online Marketing ExperienceWork Arrangement: Full Onsite - PasayOverview:We are looking for a Chat Support Specialist who can not only deliver excellent customer service through live chat and email but also contribute to our digital growth through SEO and online marketing. This hybrid role is ideal for someone who...

  • Sales Specialist

    2 weeks ago

    Pasay, National Capital Region, Philippines Mondo Cucina, Inc. Full time ₱240,000 - ₱300,000 per year

    About UsMondo Cucina, Inc. is the exclusive distributor of Smeg in the Philippines, bringing Italian excellence in home appliances known for design, innovation, and premium quality. We are looking for a Sales Specialist who will manage client relationships, drive sales growth, and represent the Smeg brand with professionalism and passion.What You'll...

  • Marketing Specialist

    5 days ago

    Pasay, National Capital Region, Philippines TSA Group - Australia Full time

    About UsAt TSA Group, we design and deliver contact centre solutions for some of the world's leading brands. We create experiences that people love, by revolutionising the way they connect with brands. Our work spans multiple industries, including telco, logistics, insurance, automotive, travel, and government. With over 5,000 dedicated professionals across...

  • Chat Support Specialist

    1 day ago

    Pasay, National Capital Region, Philippines Reliasourcing Full time ₱400,000 - ₱600,000 per year

    Position: Chat Support Specialist (Technical & Sales/Upselling)Work Arrangement: Full Onsite – PasayOverview:We are looking for a Chat Support who can combine strong technical knowledge with excellent customer service and sales skills. This role requires someone who can troubleshoot customer issues effectively while identifying opportunities to upsell and...

  • Lead Generation Specialist

    2 weeks ago

    Pasay, National Capital Region, Philippines MicroSourcing Full time ₱1,200,000 - ₱2,400,000 per year

    Discover your 100% YOU with MicroSourcingPosition: Lead Generation SpecialistLocation: Two Ecom, MOA, Pasay, PhilippinesWork setup & shift: Onsite | Day shiftWhy join MicroSourcing?You'll have:Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life...

  • Credit Specialist

    5 days ago

    Pasay, National Capital Region, Philippines South Asialink Finance Corporation Full time ₱180,000 - ₱240,000 per year

    Assess and Check/Verify of Documents (all attach Documents at CRM)Interview with Borrower and Co- Borrower.Ocular Inspection of Unit, Residence, and Business(Picture of Unit and Stencil, Picture of Residence and Business Neighborhood Check and Brgy. Check)Identity Check and Living ConditionThird Party VerificationCAM Preparation and Recommendation for...

  • Email & In-Game Player Support Specialist – Gaming

    5 days ago

    Pasay, National Capital Region, Philippines Reliasourcing Full time ₱250,000 - ₱500,000 per year

    Job description: Email & In-Game Player Support Specialist – GamingWork Setup: Full OnsiteLocation: Pasay CityAbout the Role:Join our team to provide world-class support to players of popular mobile games You'll assist with account issues, in-game inquiries, payments, and bug reporting, ensuring an exceptional player experience.Key Responsibilities:1....

  • Sales Account Specialist for Trading

    5 days ago

    Pasay, National Capital Region, Philippines HMD Hermada HR Solutions Corporation Full time ₱900,000 - ₱1,200,000 per year

    New Account Opening & Business Development:Prospect and generate leads for potential new clients through various channels, including cold calling, networking, and industry research.Conduct market analysis to identify new business opportunities and target markets.Present company products and services to prospective clients, demonstrating their value and...