Change Management Lead

Qualifications

AS PER THE CLIENT'S INSTRUCTION, PLEASE AVOID COPYING OR POSTING THE JD/JQ DIRECTLY ON SOURCING PLATFORMS. KINDLY PARAPHRASE THEM IF YOU NEED TO POST.

• Bachelor's Degree in Organizational Development, Business, Human Resources, Psychology, or a related field.
• Must have minimum 7-10 years leading organizational change initiatives or providing internal change consultation in complex environments. (Non-negotiable)
• Must have proven track record of leading enterprise-wide change initiatives (systems, processes, culture, or organizational structure). (Non-negotiable)
• Must have strong understanding of change management processes and how individuals and teams transition through change. (Non-negotiable)
• Must have solid years of experience in managing change for largescale transformation efforts. (Non-negotiable)
• Must have strong knowledge of structured change management methodologies and frameworks (Prosci, ADKAR, Kotter, etc.). (Non-negotiable)
• Must have experience in conducting change impact assessments, stakeholder analysis, and readiness assessments. (Non-negotiable)
• Must be skilled in risk and resistance management techniques. (Non-negotiable)
• Must be knowledgeable with project management methodologies and phases of the project lifecycle. (Non-negotiable)
• Must have proven ability to work with cross-functional teams at all organizational levels. (Non-negotiable)
• Must have excellent communication and presentation skills (verbal and written) to influence stakeholders at all levels. (Non-negotiable)
• Must have strong analytical and problem-solving capabilities. (Non-negotiable)
• Must have strong leadership and stakeholder management skills, with ability to engage senior leaders and executive sponsors. (Non-negotiable)

Job Description

AS PER THE CLIENT'S INSTRUCTION, PLEASE AVOID COPYING OR POSTING THE JD/JQ DIRECTLY ON SOURCING PLATFORMS. KINDLY PARAPHRASE THEM IF YOU NEED TO POST.

Job Summary

The Change Management Lead serves as a key driver of organizational transformation by ensuring that change initiatives are effectively adopted and sustained across the enterprise. This role focuses on the people side of change including changes to culture, business processes, systems, job roles, and organizational structure. The Change Management Lead partners with project and business units to design and implement change strategies that support successful project delivery, increase employee adoption, and reduce resistance, while upholding the values of the bank.

Specific Duties and Responsibilities

Change Management Leadership:

Apply structured change management methodologies and frameworks (e.g. Prosci, ADKAR) to drive adoption of initiatives.

Develop tailored strategies to support change adoption and reinforce behaviors aligned with project objectives

Communication and Engagement

Design, develop, and deliver impactful communication plans

Ensure timely and clear communications of key messages across all stakeholders' levels

Support and engage with senior leaders and executive sponsors

Change Impact and Readiness

Conduct change impact assessments and readiness analyses

Identify key stakeholders, map influence, and plan targeted engagement strategies

Risk and Resistance Management

Identify risks related to change and develop mitigations strategies

Anticipate and address resistance using structured mitigation tactics

Track issues and support resolution across impacted units

Portfolio Management

Oversee the change management portfolio across multiple programs and initiatives

Ensure consistency and alignment of change efforts with broader transformation goals

Integration and Monitoring

Integrate change management activities into the overall project plans and timelines.

Track progress, define and monitor success metrics, and report on adoption and impact.

Training and Enablement

Contribute to training design, delivery, and deployment strategies.

Provide documentation and support materials to facilitate effective learning.

Non-Exemption/Must Have

AS PER THE CLIENT'S INSTRUCTION, PLEASE AVOID COPYING OR POSTING THE JD/JQ DIRECTLY ON SOURCING PLATFORMS. KINDLY PARAPHRASE THEM IF YOU NEED TO POST.

• Bachelor's Degree in Organizational Development, Business, Human Resources, Psychology, or a related field.
• Must have minimum 7-10 years leading organizational change initiatives or providing internal change consultation in complex environments. (Non-negotiable)
• Must have proven track record of leading enterprise-wide change initiatives (systems, processes, culture, or organizational structure). (Non-negotiable)
• Must have strong understanding of change management processes and how individuals and teams transition through change. (Non-negotiable)
• Must have solid years of experience in managing change for largescale transformation efforts. (Non-negotiable)
• Must have strong knowledge of structured change management methodologies and frameworks (Prosci, ADKAR, Kotter, etc.). (Non-negotiable)
• Must have experience in conducting change impact assessments, stakeholder analysis, and readiness assessments. (Non-negotiable)
• Must be skilled in risk and resistance management techniques. (Non-negotiable)
• Must be knowledgeable with project management methodologies and phases of the project lifecycle. (Non-negotiable)
• Must have proven ability to work with cross-functional teams at all organizational levels. (Non-negotiable)
• Must have excellent communication and presentation skills (verbal and written) to influence stakeholders at all levels. (Non-negotiable)
• Must have strong analytical and problem-solving capabilities. (Non-negotiable)
• Must have strong leadership and stakeholder management skills, with ability to engage senior leaders and executive sponsors. (Non-negotiable)

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Life insurance
• Opportunities for promotion
• Promotion to permanent employee

Education:

• Bachelor's (Required)

Experience:

• Change Management: 7 years (Required)

Work Location: In person