Business Process and Solutions Head
4 days ago
JOB DESCRIPTION:
1. Business Process Improvement
- Lead Lean Six Sigma projects to reduce waste, improve efficiency, and enhance process quality.
- Facilitate process mapping, root cause analysis, and continuous improvement workshops applying Lean Six Sigma (DMAIC) Methodologies
- Establish KPIs, dashboards, and scorecards to track operational performance.
2. SAP Process Management
- Oversee SAP business processes (Procurement, Finance, Supply Chain, Project Systems) within SMEDD
- Collaborate with SMEDD and SM Prime IT and SAP functional teams to ensure SAP workflows align with SM Prime and SMEDD SOPs.
- Lead SAP-related enhancements, testing, and user training for efficiency gains.
- Ensure compliance of SAP transactions with ISO 9001 and internal quality standards.
3. Quality & Compliance
- Drive adherence to quality management systems within SAP and process workflows.
- Support audits by providing SAP reports and process compliance documentation.
- Standardize business processes across construction sites and head office functions.
4. Leadership & Stakeholder Engagement
- Manage cross-functional improvement teams and mentor staff on Lean Six Sigma principles.
- Collaborate with senior management to identify and prioritize process improvement opportunities.
- Act as liaison between SM business units and Divisions, SM Prime IT and SAP Team, and project management teams for SAP initiatives.
JOB REQUIREMENTS:
- Bachelor's Degree in Engineering, Business Administration, Information Systems, or related field.
- At least 8 years of experience in process improvement and quality management.
- Experience in construction industry is an advantage.
- Lean Six Sigma Green Belt Certified (Black Belt is an advantage).
- Proven expertise and coordination in SAP modules (MM, PS, FI/CO, or equivalent).
- Strong knowledge of ISO 9001 and construction project workflows.
- Proficiency in data visualization tools (Power BI, Excel Advanced) is an advantage.
- Excellent leadership, problem-solving, and change management skills.
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