BUSINESS PROCESS ANALYST

2 hours ago

Pasay, National Capital Region, Philippines SM APPLIANCE (STAR APPLIANCE CENTER, INC.) Full time ₱900,000 - ₱1,200,000 per year

About the role

Join SM APPLIANCE (STAR APPLIANCE CENTER, INC.) as a full-time Business Process Analyst based in our Pasay City Metro Manila office. In this strategic role, you will be responsible for analysing and optimising our business processes to drive efficiency and support the company's overall objectives.

What you'll be doing

  1. Conduct thorough analyses of existing business processes to identify areas for improvement
  2. Develop and implement streamlined workflows and systems to enhance productivity and performance
  3. Collaborate cross-functionally with teams to understand their needs and pain points
  4. Design and document new process models, policies, and procedures
  5. Provide training and support to ensure successful adoption of process changes
  6. Monitor and evaluate the effectiveness of implemented improvements
  7. Recommend data-driven solutions to complex business challenges

What we're looking for

  1. Significant experience as a Business/Systems Analyst
  2. Fresh Graduates are welcome to apply
  3. Strong analytical and problem-solving skills with the ability to think critically
  4. Excellent communication and stakeholder management abilities
  5. Experience with business process mapping, documentation, and optimisation
  6. Proficiency in using relevant tools and technologies for process analysis and improvement
  7. A team player with the drive to continuously learn and improve

About us

SM APPLIANCE (STAR APPLIANCE CENTER, INC.) is a leading retailer of household appliances and electronics in the Philippines. With a strong focus on customer service and innovation, we are dedicated to providing our customers with the best shopping experience. Join our team and be a part of our continued growth and success.

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