Travel Desk Lead Coordinator

1 week ago

Quezon City, National Capital Region, Philippines CONJUG8 CORP. Full time $40,000 - $60,000 per year

Job Description

  • Lead and oversee the daily operations of the travel desk.
  • Coordinate and manage both domestic and international travel bookings (airline, hotel, ground transport).
  • Ensure travel requests comply with company travel policies and budget guidelines.
  • Negotiate with airlines, hotels, and travel agencies to secure competitive rates and high-quality service.
  • Handle visa applications, passport renewals, and other travel documentation requirements.
  • Maintain accurate records of travel expenses and prepare reports for management review.
  • Resolve travel-related issues, delays, or emergencies promptly and effectively.
  • Provide employees with guidance on travel policies, itineraries, and safety measures.

  • Supervise, train, and mentor junior staff within the travel desk team.

  • Continuously assess and improve travel processes to enhance efficiency and employee satisfaction.

Skills and Qualifications

  • Bachelor's degree in Business Administration, Tourism, Hospitality Management, or a related field.
  • Minimum of 3–5 years' experience in corporate travel management or a similar role.
  • Strong knowledge of airline booking systems, visa processes, and travel regulations.
  • Excellent negotiation, communication, and interpersonal skills.
  • Proficient in MS Office and travel management systems/tools.
  • Strong organizational and problem-solving skills.
  • Ability to work under pressure and adapt to last-minute changes.

  • Core Competencies:

  • Travel coordination and planning

  • Vendor negotiation and management
  • Budgeting and cost control
  • Documentation handling (visas, passports, insurance)
  • Customer service and issue resolution
  • Leadership and team management

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