it bpo

Interact with customers via phone, email, or in-person to provide information and resolve inquiries or issues.Handle customer complaints, provide appropriate solutions and alternatives within established guidelines.Maintain a positive, empathetic, and professional attitude toward customers at all times.Process orders, forms, applications, and requests...

We are looking for an experienced Finance Accounting Manager to oversee end-to-end accounting operations, including AP/AR, general ledger, financial reporting, and compliance. The ideal candidate has a strong background in BPO accounting, advanced Excel skills, and experience with SAP or Oracle. Key Responsibilities: Manage full-cycle accounting: AP, AR,...

URGENT HIRING No Spanish Bilingual Representative experience neededKey Responsibilities:Assist with basic customer communication in Spanish and EnglishSupport simple administrative tasks as neededParticipate in team meetings and training sessionsLearn and grow within the role with ongoing supportQualifications:Spanish Certification – B1 level or...

Overview We are looking for a customer-oriented representative to handle inquiries via phone, chat, or email. You will be responsible for resolving issues and providing accurate information while ensuring a positive customer experience. Responsibilities Handle inquiries via phone, chat, or email; resolve issues and provide accurate information while...

Overview We are hiring a Spanish Bilingual Customer Service Representative . No prior experience required , but candidates must have a valid Spanish bilingual certification . You’ll assist customers by providing clear, professional support in both Spanish and English . Responsibilities Handle customer inquiries in Spanish and English . Provide...

The Operations & Projects Senior Supervisor is responsible for managing and optimizing day-to-day operations in a BPO/Managed Services environment. This role involves overseeing team leads and agents, ensuring SLAs and KPIs are consistently met, and driving process and performance improvements. The ideal candidate brings strong leadership, client facing...

The Operations & Projects Senior Supervisor is responsible for managing and optimizing day-to-day operations in a BPO/Managed Services environment. This role involves overseeing team leads and agents, ensuring SLAs and KPIs are consistently met, and driving process and performance improvements. The ideal candidate brings strong leadership, client facing...

Job Description:We are looking for passionate and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will handle customer inquiries, provide accurate information, and deliver outstanding service to ensure client satisfaction.Responsibilities:Respond to customer inquiries via phone, email, or chat in a...

On-site - Quezon City; >10 Yrs Exp; Bachelor; Full-time Job Description Lead the Learning & Development function for the organization, ensuring training programs align with business goals and employee growth Design and implement end-to-end training strategies for both new hires and existing employees Collaborate with business leaders and department...

Job Summary:The Implementation Consultant Associate is responsible for the successful implementation and deployment of technical complex product solutions in the client environment. He/she regularly exercises discretion and judgment while performing the duties and responsibilities of the job. Individuals at this level perform all assigned duties...