
Senior Consultant Manager
2 weeks ago
COMPANY PROFILE: The company is already 18 years in the industry and they
provide a wide range of BPO services including Customer Service Outsourcing, IT
Service Desk Operations, Finance and Accounting, Human Resources Outsourcing,
Legal Process Outsourcing, Sales and Fulfillment, and Business Transformation
Services. They have state-of-the-art infrastructure in prime business locations in Manila,
with 24/7 operations support.
POSITION: Senior Consultant Manager
INDUSTRY: BPO Company
WORK LOCATION: BGC Taguig
WORK SCHEDULE: Graveyard Shift
SALARY: Php108,000-Php136,000
WORK SET UP: Work on site
BENEFITS:
HMO
Leave Credits
Sick Leave
Government Benefits
Vacation Leave
JOB REQUIREMENTS
Bachelor's degree
With 8 years' experience in BPO or BPM
With experience in customer service operations in a managerial role
Amendable to work in graveyard schedule
Can start as soon as possible
JOB RESPONSIBILITIES
Creates solutions customized to client context to conduct client interaction sessions
Participate in continuous improvement projects in order to deliver project goals
Anticipate and manage potential risks for consultancy projects.
Act as a trusted business advisor to clients, proactively addressing their concerns
and ensuring satisfaction.
Engage with stakeholders at all levels to understand their requirements and
expectations
RECRUITMENT PROCESS
Initial Interview
Final Interview
Job Offer
Look for: Ms. Camila
Job Type: Full-time
Pay: Php100, Php135,000.00 per month
Work Location: In person
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