Key Account Manager

1 week ago

Philippines Lazada Full time $70,000 - $120,000 per year

Location:

Philippines

Department: Commercial

Location: Philippines

Job Description

The role

Commercial Key/Strategic Account Managers are expected to:

  • Be the main point of contact for their managed accounts
  • Help develop and foster relationships with our brands/sellers, help them meet their goals/objectives while also taking into consideration the platform's priorities
  • Manage their portfolio, helping ensure sellers meet baseline target, and achieve stable and sustainable growth
  • Work with the seller and make strategic recommendations matched with how their store is trending (touching on assortment, investments, activations)
  • Look at category trends, recommend best practices
  • Manage the seller's expectations to be at par with what similar sellers are investing (both in driving traffic and promotions)
  • Work with different functional teams to maximize the tools available for their seller (depending on what will go well with their category and customer behavior)

Responsibilities

  • Establishing strong relations with sellers/brands and supporting their performance, as their main contact point
  • Identifying key assortment opportunities, building sales team priority plan to assist for execution
  • Supporting product and content creation process to increase assortment live
  • Planning and maintaining constant stock availability
  • Ensuring ambitious revenue growth
  • Coaching sellers/brands on competitive pricing and promo tools
  • Suggesting promotions to sellers/brands, selling marketing services, organizing these campaigns internally
  • Building monthly marketing plan, determining which products/subcategories will be promoted on website and through all marketing channels (newsletters, Facebook, and display etc.)
  • Developing strong analytics to evaluate daily/weekly/monthly performance and optimizing further marketing, pricing and product selection

Job Requirements

Qualifications & Skills

  • 4-6 years of working experience
  • Experience with fast-paced industry, Distribution, Retail or Multinational Brands is a plus
  • Self-motivated, can do attitude, enthusiasm for ecommerce and its possibilities
  • Outstanding communication and negotiation skills
  • Strong analytical skills and comfortable with numbers
  • Able to form good and strong relationships with brands & partners
  • Comfortable with creating and presenting Business Review decks to top management
  • Good command of Excel and other Microsoft Office applications

Good to have

  • E-commerce experience is a plus
  • Retail and Marketing knowledge experience a plus

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