Key Account Manager

1 week ago

Philippines Lazada Full time $70,000 - $120,000 per year

Location:

Philippines

Department: Commercial

Location: Philippines

Job Description

Key Tasks & Responsibilities

Sales / Marketing / Category Knowledge

  • Can assist in looking after accounts and sub-categories with the intent of growing the businesses of sellers and brands
  • Can do problem solving / critical thinking to identify the right levers / solutions for accounts, has business acumen
  • Can understand and use data analysis and industry insights to develop a strategy that is integrated in account management

Operational Excellence

  • Can coordinate with cross-functional teams to effectively support brand needs, meet metrics, and drive business growth
  • Can collaborate with relevant support teams to develop strategic plans
  • Can work with teams to effectively execute category and account strategy to achieve key measures (e.g., revenue, orders, buyers, etc.)

Technical Skills

  • Can utilize dashboards and spreadsheets to organize, analyze, and summarize data for insight generation
  • Can utilize tools to produce creative assets (banners and posters) to support placement requirements and visibilities
  • Can utilize office software tools to create reports

Reporting to the Category Leaders of Fashion, KAM will be responsible for:

  • Establishing strong relations with sellers/brands, supporting their performance, and functioning as the primary contact point
  • Being in charge of an account portfolio under a product category for Lazada (Fashion – Women's, Men's, Kid's, Sports, Bags, and Accessories)
  • Identifying key assortment opportunities, providing insights to sellers and brands regarding sales levers (price, promotions, etc), building sales team priority plan to assist for execution
  • Helping sellers and brands in planning and maintaining stock availability and assortment quality
  • Suggesting appropriate packages, marketing services, and campaign participation
  • Working with point of contacts in building marketing plan across marketing channels (platform, social media, display, etc.)
  • Ensuring ambitious revenue growth by developing strong analytics to regularly (daily/weekly/monthly) evaluate business performance and optimizing further support (e.g., marketing, pricing, product selection, etc.)

Job Requirements

Qualifications & Skills

In order to succeed in the role, requirements are:

  • Bachelor's/College Degree related to Sales, Marketing, and/or Business (retail and marketing knowledge and experience would be a plus)
  • 1-3 years of sales and account management experience for sellers and brands belonging in the industry of Fashion (shoes, clothing, bags, accessories, etc.)
  • Can easily build rapport and professional relationship to Key Accounts (big sellers / brands)
  • Strong analytical and critical thinking skills, has business acumen
  • Innovative problem-solving skills; dissect and determine root causes of problems and implement solutions
  • Outstanding communication and negotiation skills
  • Adept in business tools such as dashboards, spreadsheets, and other online applications
  • Self-motivated, driven, enthusiastic for e-commerce (including its possibilities and dynamics)
  • Flexible, adaptive, and versatile – need to be able to work with different people and teams
  • Fluency in English (proficiency in Chinese would be a plus)

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