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Key Account Manager
4 weeks ago
Role Description This is a full-time on-site role for a Key Account Manager. The Key Account Manager will be responsible for managing key client accounts, developing and implementing business plans, providing exceptional customer service, and overseeing key account relationships on a day-to-day basis. Qualifications At least 5 corporate/enterprise sales experience in Telecom, IT or High Tech Solutions Analytical Skills and Business Planning Account Management and Customer Service Experience in managing Key Accounts Strong communication and interpersonal skills Ability to multitask and prioritize effectively Knowledge of the telecommunications industry is a plus Bachelor\'s degree in Business Administration or related field Areas of Responsibility New Revenue Generation Generate new revenue through new customer acquisition and/or generate more revenue from assigned base accounts Maintain base account revenue by eliminating or reducing the chance of churn Contract renewal and negotiation Maintain a healthy sales funnel that has integrity of at least 3x of the monthly new revenue target Account Management Develop good working relationship at all levels within the customers environment – decision maker, influencer, buyer Be the main point of contact of customers Regularly visit and communicate with customers, relaying any customer feedback to the organization Reporting and Market Information Regular updates on the CRM ensuring all customer information is complete and updated Regular and prompt reporting of performance Relay market and competitive information gathered to internal teams #J-18808-Ljbffr
