Onboarding Specialist

Job description:

The Onboarding Specialist will be responsible for working with and helping to support our Sales team members to achieve our goal of always providing quality service to our hospitals and travelers through complete and accurate traveler documents.

Job Responsibilities:

• Process reassignments/new (Lapse) placements.
• Pre-call/follow up calls with travelers.
• Check in documents (HR, background, health, certifications, licensure, etc.).
• Process background checks.
• Set up drug/health screens.
• Set up internal and any additional paperwork/testing.
• Daily paperwork updates to Sales Manager.
• Update checklist end dates for terminations and delete for backouts, cancellations.
• Obtain resumes/references and process employment/education verifications and extensions, as time permits.

Requirements:

• A Bachelor's degree is preferred, or equivalent experience is required. Candidates who have completed at least 2 years of college are also welcome to apply.
• A minimum of 2 years of experience in the BPO industry is required.
• Experience in RPO, shared services, or HR recruitment is a plus
• At least 35 wpm, demonstrate proficiency in basic Windows operations and use of miscellaneous office equipment (fax, printer, copier)
• Speak and write professionally and follow oral or written instructions.
• Establish a positive working relationship with employees, clients and candidates.
• Organize tasks and manage time and multi-task with a sense of urgency and efficiency.
• Strong computer skills
• Ability to multi-task, organize, pay close attention to detail and meet deadlines.
• Ability to manage time and increasing workload.
• Must be willing to work in rotating shifts or US time zone.
• Must be willing to work in the office at Bridgetowne, QC

Benefits:

• Be part of a pioneer start-up team
• Health insurance + 2 Free Dependents
• 20% Night Differential
• Life insurance
• Staff meals provided daily

EQUAL EMPLOYMENT OPPORTUNITY

Worldwide Resource Solutions provides Equal Employment Opportunity in compliance with all applicable government laws, ensuring equal opportunity in all aspects of employment.

Data Privacy Disclaimer:

Worldwide Resource Solutions is committed to protecting your privacy. This privacy policy applies to the personal data collected and processed during the recruitment process. We will process your personal data in accordance with applicable data protection legislation.

Purpose of Processing:

Your personal data will be collected and processed solely for the purpose of recruitment and selection activities related to the advertised position. This includes assessing your qualifications for the role, communicating with you during the recruitment process, and making hiring decisions.

Types of Personal Data Collected:

We may collect and process the following types of personal data:

• Contact information (e.g., name, address, email address, phone number)

• Professional qualifications and work experience

• Educational background and certifications

• Employment history and references

• Any other information you voluntarily provide in your application

Legal Basis for Processing:

Processing of your personal data is necessary for the performance of a contract to which you are a party (i.e., to assess your suitability for employment) and for our legitimate interests in making employment decisions.

Data Retention:

Your personal data will be retained for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Disclosure of Personal Data:

Your personal data may be disclosed to third parties only when necessary for the purposes of recruitment and selection, such as to external recruitment agencies or background check providers. We will ensure that any third parties processing your data on our behalf do so securely and in accordance with applicable data protection laws.

Security of Personal Data:

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Your Rights:

You have the right to request access to, rectification of, or erasure of your personal data. You also have the right to restrict processing, object to processing, and the right to data portability. To exercise these rights, or if you have any questions regarding the processing of your personal data, please contact

Consent:

By submitting your application, you consent to the processing of your personal data as described in this privacy policy.

Job Type: Full-time

Benefits:

• Company events
• Health insurance
• Life insurance
• Staff meals provided

Schedule:

• Evening shift

Supplemental Pay:

• 13th month salary

Work Location: In person