Area Manager
4 days ago
The Area Manager (CEBU) is responsible for overseeing and managing the operations of multiple retail stores within a designated geographic area. He/She will be ensuring that each store meets or exceeds sales targets, maintains high levels of customer satisfaction, and adheres to company policies and procedures.
Key Responsibilities:
- Oversee the day-to-day operations of multiple retail stores within the assigned area.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement strategies to enhance store performance.
- Ensure that each store maintains proper inventory levels, visual merchandising standards, and overall store appearance.
- Develop and implement sales strategies to achieve and exceed revenue targets for each store.
- Conduct regular sales reviews, provide guidance to store supervisors, and identify opportunities for increasing sales and profitability.
- Collaborate with the different departments for promotions, events, and other initiatives to drive customer traffic and boost sales.
- Conduct regular performance evaluations, provide constructive feedback, and address any performance issues.
- Foster a positive and collaborative work environment to enhance employee engagement and retention.
- Uphold and promote a customer-centric culture across all stores.
- Address customer inquiries, concerns, and escalations promptly and effectively.
- Implements and reinforces customer service standards and best practices.
- Ensure that all stores comply with company policies, procedures, and guidelines.
- Conduct regular audits to assess and mitigate operational risks.
Qualifications:
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Proven solid experience in retail management, with a track record of success in driving sales and managing multiple stores.
- Strong leadership and people management skills.
- Excellent communication and interpersonal skills.
- Analytical mindset with the ability to make data-driven decisions.
- Willing to travel
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