Customer Support Associate
3 days ago
Homemaker Furniture Corporation is urgently looking for a
Customer Support Associate
to join our team in Mandaue. The successful candidate will be responsible for handling customer inquiries, resolving concerns efficiently, and ensuring excellent service delivery.
Key Responsibilities
- Respond to customer inquiries via phone, email, or chat
- Provide accurate information regarding products and services
- Ensure timely and professional resolution of customer concerns
- Maintain proper documentation and follow-up on support tickets
- Collaborate with internal departments to resolve issues
Qualifications
- College graduate or at least college level
- Excellent verbal and written communication skills
- Accurate typing and strong attention to detail
- With at least 6 months to 1 year of customer service experience
- Amenable to work on-site in Mandaue City, Cebu
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