Wave1 NO Final Interview Here-Up to 30k Offer-Phone Interview(CSR ROLE)

4 days ago

Mall of Asia Metro Manila, Philippines H.M.O. International Recruitment Inc Full time

About the role

We are seeking a talented Customer Service Representative to join our dynamic team at H.M.O. International Recruitment Inc' in Pasay City, Metro Manila. This full-time position offers an excellent opportunity to make a meaningful impact within our call centre operations. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our valued clients.

What you'll be doing

  1. Answering incoming calls from customers and addressing their inquiries promptly and efficiently
  2. Providing accurate information and guidance to customers on a wide range of products and services
  3. Resolving customer issues and concerns in a professional and empathetic manner
  4. Maintaining detailed records of customer interactions and following up on any outstanding matters
  5. Collaborating with cross-functional teams to ensure a seamless customer experience
  6. Adhering to company policies and procedures to maintain the highest standards of customer service

What we're looking for

  1. Strong communication and interpersonal skills with the ability to build rapport with customers
  2. Excellent problem-solving and decision-making abilities
  3. Proficiency in using computer systems and software applications
  4. Prior experience in a customer service or call centre environment is preferred
  5. A positive, friendly, and professional demeanor
  6. A commitment to delivering exceptional customer service

What we offer

At H.M.O. International Recruitment Inc', we value our employees and are committed to providing a supportive and rewarding work environment. In addition to a competitive salary of up to 30,000 PHP, we offer a comprehensive benefits package, including health insurance, retirement contributions, and opportunities for professional development and career advancement.

About us

H.M.O. International Recruitment Inc' is a leading provider of call centre and customer service solutions, serving a diverse range of clients across various industries. With a strong focus on innovation and customer satisfaction, we are passionate about delivering outstanding service and creating a positive impact on the communities we serve.

If you are excited about this opportunity and believe you have the necessary skills and experience, we encourage you to apply now.

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