Warehouse & Logistics Officer

Job Summary:

The Logistics and Warehouse Officer is responsible for overseeing the daily logistics and warehouse operations, ensuring efficient inventory management, accurate order fulfillment, and timely delivery of goods. This role supervises warehouse staff, coordinates with logistics providers, and ensures compliance with company policies and safety standards. The Senior Officer also supports the development of process improvements to optimize warehouse operations and logistics efficiency.

Key Responsibilities:

1. Warehouse Management:

· Oversee day-to-day warehouse operations, including receiving, storage, picking, packing, and dispatching of goods.

· Ensure proper inventory control and accuracy through regular cycle counts and audits.

· Maintain organized and safe warehouse facilities in compliance with health and safety standards.

· Implement best practices for warehouse layout, space utilization, and stock handling.

2. Logistics Coordination:

· Plan and monitor delivery schedules to ensure timely and accurate order fulfillment.

· Coordinate with logistics providers, transport partners, and internal teams to ensure efficient distribution.

· Resolve logistics issues, such as delivery delays, damaged goods, or order discrepancies.

· Optimize transport routes and costs while maintaining service quality.

3. Shipping and Distribution:

• Coordinate and schedule shipments to customers, ensuring that they are processed efficiently and delivered according to agreed-upon timelines.
• Review orders and prepare shipping documents such as delivery notes, bills of lading, and packing lists.
• Ensure compliance with international, regional, and local shipping laws and regulations.

5. Cost Control and Budgeting:

• Assist in budgeting and cost management for logistics operations, ensuring expenses are kept within allocated budgets.
• Identify opportunities for cost reduction in logistics processes and implement strategies to improve operational efficiency.
• Manage logistics-related expenses and ensure all records are accurate for financial reporting.

6. Compliance and Documentation:

• Ensure all shipments and logistics activities comply with customs, trade, and regulatory requirements.
• Prepare and maintain records for shipments, including tracking and verifying product deliveries.
• Handle necessary documentation for inbound and outbound shipments, including customs clearance paperwork, and ensure timely submission of documents to the relevant authorities.

7. Supervision & Leadership:

· Supervise and train warehouse and logistics staff, ensuring adherence to processes and company policies.

· Provide guidance, mentoring, and performance feedback to team members.

· Assign tasks and monitor productivity to meet operational targets.

8. Customer Service and Issue Resolution:

• Serve as a point of contact for customer inquiries regarding product shipments, delays, or delivery issues.
• Address and resolve any issues related to product shipments, such as damaged goods or missed deliveries.
• Ensure that customers are updated on the status of their orders and that any concerns are addressed in a timely manner.

9. Process Improvement & Compliance:

· Support the implementation of warehouse management systems (WMS) and other logistics technologies.

· Identify opportunities for process improvements to increase efficiency and reduce costs.

· Ensure compliance with company policies, audit requirements, and regulatory standards.

· Prepare operational reports for management review (inventory status, logistics performance, etc.).

Qualifications:

• Graduate of any 4-year course (Business, Operations Management, Industrial Engineering preferred).
• At least 2–3 years in a Officer role.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and organizational skills.
• Proficient in MS Office; knowledge of ERP/inventory systems is an advantage.

Why Join Us?

• Be part of a growing company with exciting opportunities.
• Work in a collaborative and supportive environment.
• Competitive compensation and benefits package.

Job Types: Full-time, Permanent

Pay: Php25, Php30,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Work Location: In person