Monitoring Specialist

2 days ago

Ayala Alabang, National Capital Region, Philippines GECO Asia Pte. Ltd Full time ₱250,000 - ₱450,000 per year

Job Summary

The Monitoring Analyst is responsible for providing 1st-level support for all alerts and

monitoring supported services globally, ensuring prompt, professional, and courteous

responses.

Key Functions:

  • Monitor network and systems health, investigate signals, and report findings using

monitoring software.

  • Conduct initial analysis, troubleshooting, escalation, and coordination of incidents

according to the defined escalation process.

  • Follow appropriate handover procedures for outstanding logged tickets.

  • Log, tag, track, and perform first-level fixes for servers, networks, and application

alerts in line with Service Level Agreements (SLAs) and established procedures.

  • Coordinate with internal IT groups (Infrastructure, Applications, etc.) to ensure SLA

compliance.

  • Adhere to the company's policies and procedures, including Information Security

standards.

Primary Technical Abilities

  1. Monitoring Specialist Task Proficiency

  2. Proficient in PC Operating Systems (Windows 98/XP/2000/7 and above).

  3. Skilled in Windows Server Operating Systems and Cloud platforms (Azure, AWS).

  4. Knowledgeable in Linux Operating Systems.

  5. Ability to monitor assigned tasks and generate scheduled global reports.

  6. Familiar with monitoring tools such as Nagios, AppDynamics, Elastic,

SolarWinds, and other similar systems.

  • Ability to research and utilize manuals, knowledge bases, and other resources.

  • Collaborates effectively with other Monitoring Support Specialists and IT

colleagues to resolve alerts and monitoring concerns.

  • Eager to learn and adapt to new situations and evolving technologies.

  • Competent in setting up alerts, navigation, and administration for monitoring

tools (Nagios, AppDynamics, Elastic, SolarWinds, etc.).

  1. Teamwork

  2. Willing to assist other Monitoring Support Specialists during unavailability or

emergencies to ensure service continuity.

  • Able to handover and document ongoing tasks for the next shift or team member.

Secondary Technical Abilities

  • Familiarity with ITIL framework.

  • Knowledge of ticketing tools.

Supplementary Information (Requirements)

Education

  • Bachelor's or College degree in Computer Science, Computer Engineering,

Information Technology, or related field.

Experience

  • Minimum 2 years experience in monitoring tasks or infrastructure support

(including problem tracking and incident management).

  • Advantage: Exposure to application, network environment, and software tool

setup, configuration, and maintenance.

  • Advantage: Experience in customer interaction.

Skills

  • Highly organized with the ability to prioritize tasks.

  • Strong interpersonal and team collaboration skills.

  • Able to explain technical functions in simple terms for non-technical users.

  • Strong verbal and written communication skills.

  • Capable of scheduling, organizing, and managing work assignments.

  • Proficient in computer operations: SQL Databases, Windows OS, Linux OS.

  • Monitoring Specialist

    2 days ago

    Ayala Alabang, National Capital Region, Philippines GECO Asia Pte Ltd Full time ₱250,000 - ₱450,000 per year

    Position Objective / Job SummaryThe Monitoring Analyst is responsible for delivering first-level support for global monitoring activities. This role ensures timely, professional, and accurate responses to alerts, safeguarding the stability and performance of critical IT services across the organization.Key ResponsibilitiesMonitor the health of networks,...

  • Monitoring Analyst

    4 days ago

    Ayala Alabang, National Capital Region, Philippines NYGC Services, Inc. Full time ₱400,000 - ₱600,000 per year

    Primary Technical abilities:Monitoring Specialist Task Proficiencya. Knowledgeable in PC Operating System (Windows 98/XP/2000/7 and higher);b. Knowledgeable in Windows Server Operating System and Cloud (Azure, AWS)c. Knowledgeable in Linux Operating System;d. Monitor assigned task(s) including the scheduled reports globally;e. Knowledgeable in monitoring...

  • Monitoring Analyst

    4 days ago

    Ayala Alabang, National Capital Region, Philippines NYGC Services, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Role : Monitoring AnalystLocation : Alabang MuntinlipaWork Type : HybridWork Shift : Shifting ScheduleJob Description:Primary Technical abilities: Monitoring Specialist Task Proficiency a. Knowledgeable in PC Operating System (Windows 98/XP/2000/7 and higher); b. Knowledgeable in Windows Server Operating System and Cloud (Azure, AWS) c. Knowledgeable in...

  • Logistics Specialist

    3 weeks ago

    Ayala Alabang, National Capital Region, Philippines Jollibee Group of Companies Full time

    Select how often (in days) to receive an alert:Title: Logistics Specialist (Inventory Management)The Logistics Specialist (Inventory Management) is responsible for monitoring and maintaining inventory accuracy, integrity, and compliance of the 3rd party logistics service provider. This role ensures that third-party providers adhere to inventory control...

  • Quality Assurance Specialist

    9 hours ago

    Ayala Alabang, National Capital Region, Philippines ServiceFirst CX Full time ₱250,000 - ₱500,000 per year

    We are looking for a Quality Assurance (QA) Specialist who will play a crucial role in ensuring that customer interactions meet established quality standards and contribute to a positive customer experience. Below are the typical duties and responsibilities of a QA Specialist in a call center environment:Monitoring CallsGenerate ReportsProvide Feedback and...

  • IT and Network Specialist

    4 days ago

    Ayala Alabang, National Capital Region, Philippines Private Advertiser Full time ₱900,000 - ₱1,200,000 per year

    Job Description: IT and Network Specialist / System IntegratorPosition OverviewThe IT and Network Specialist / System Integrator is responsible for managing, maintaining, and integrating IT infrastructure, networks, and multi-platform systems to ensure seamless operations and business continuity. This role combines expertise in network administration, IT...

  • Accounts Receivable Specialist

    2 days ago

    Ayala Alabang, National Capital Region, Philippines NYGC Services, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Role : AR SpecialistLocation : Alabang MuntinlupaWork Type : HybridWork Shift : 2PM-11PMJob Description:CPA with at least 5 years' experience in the role is preferredNeeds at least 3 years background in Accounts Receivable functions, please look for candidates with experience in cash application / posting customer payments. I. JOB SUMMARY: (Brief...

  • Quality Assurance Specialist

    9 hours ago

    Ayala Alabang, National Capital Region, Philippines ServiceFirstCX Full time ₱250,000 - ₱300,000 per year

    We are looking for a Quality Assurance (QA) Specialist who will play a crucial role in ensuring that customer interactions meet established quality standards and contribute to a positive customer experience. Below are the typical duties and responsibilities of a QA Specialist in a call center environment:Monitoring CallsGenerate ReportsProvide Feedback and...

  • Inventory Specialist

    4 days ago

    Ayala Alabang, National Capital Region, Philippines DALI Everyday Grocery Full time ₱250,000 - ₱350,000 per year

    Anthem GroupCheck out our website: Inventory SpecialistPerforms and ensures accurate and regular physical count.Files and safe keeps deliveries and pull-outs documents.Updates Physical Count Sheet and Inventory Monitoring Sheet.Prepares and ensures timely submission of month-end inventory report.Ensures correctness of barcodes and prices of merchandise prior...

  • Accounting Specialist

    2 days ago

    Ayala Alabang, National Capital Region, Philippines Filinvest Group Full time ₱400,000 - ₱600,000 per year

    The Accounting Specialist is in charge of checking and posting the RFPs before processing of check voucher. Responsible for ensuring that payments are valid and compliant with company policies. 1. REQUEST FOR PAYMENT CHECKING, POSTING, AND REPORT MONITORING a. Final checking of documents, to ensure payments are valid and compliant to company policies. b....